The art of "dedication"--Li Ka-Shing Shantou university lectures

(This article is Mr. Li Ka-shing, 28 June 2004 in Shantou University Yangtze River School of nearly 300 EMBA students, made a speech titled "the art of giving." Text by the Chinese entrepreneurs "edit, without my review. ) Thank you I was often praised a successful entrepreneur, for the support, encouragement, I was grateful.

In many media, I will ask how you can become a successful businessman, in fact, I was afraid of being in this position. I would be one person, then it is a businessman.

Everyone's life to play many different roles; perhaps the most critical success is to find the coordinates of your life to navigation. There is no principle will grin, a correct coordinates, we do what role can maintain it's me, effortless, and have varying degrees of success, to live a happier more exciting.

Do not know when to start, "Shi-farmers," the concept of social class, deeply rooted in the Chinese tradition. Several thousand years, from politicians to scholars, in evaluating the "supplier", at the same time, almost invariably bring disparagingly. Their negative view of the economic driving force, businessmen in the system, various unfair laws, history abound, the biography of Sima Qian's "cargo humic, businessmen" described as "all their energy, their ability to exhausted the desire", resource usage, rational, objective risk consciousness, capital operation techniques, endless creative contribution and more positive assessment, characterization of misinterpreted words, banished to the "no, no evil", or "bustling, for profit and for profit and to" seek the benefit.

Of course, the ranks of the businessman, also has a full head only know to make money, not morally owe that stem out of bad behavior. Their damage to the enterprise itself and the industry's image. There are also some enterprises will crawl to the ethical standards and legal dimensions of grey areas. Today business social progress, not only to rely on personal courage, hard work and persistence, is more important to establish a community need honest, generous, and thereby create a fairer and more just society.

From childhood, I enjoy listening to stories from the life of others, and get inspired. Of course, is not just a celebrity or historical figures, all the people, things, manners. Business is business, there are times when more will bring huge profit opportunity. Rockefeller (Rockefeller) and shoe story, we all heard: 1929 Wall Street stock market crash, a shoe would also like to give Rockefelle speculative stock of secret messages, Rockefeller after listening to the stock market, is the departure time, he immediately stock to cash, to avoid the crash.

Fan Li phrase "birds, lianggongcang; crafty rabbit died, running dogs cooking", said a shortcoming of the social system at that time, we can't forget his words. Fan Li is the historical records-breeding stock in the passing on of the first people he had worshipped meter so as a teacher, learning strategy, a universal, is a well-known statesman during the spring and Autumn period.

He has a strategy, there are vast and systematic economic thinking, his economic wisdom earned him great wealth.

Modern economics is a lot of demand and supply mechanisms of theory, history of early recorded in China.

Fan Li's "product of the reason of" research on commodities or shortage, says prices up. How to seize the opportunity, goods and cash flows of capital, like flowing water that is everlasting.

Fan Li "or so of" also attempts to depart from the material world, explore the rise and fluctuation level of economic activity; its "question spent" principle is explained how to anticipate and react to changing needs. He advocated selling food and stabilize prices, so that the other points of revenue and market supply is not lacking, are the governance and the national strategy of positive control economy.

"Dry, to keep the ship to be logging; flood, to keep the car to dry". Stresses that people not only to respect the objective laws, and you want to use and understand the objective laws that apply in the changing economic phenomenon.

I feel that my life can be recorded without regret, there is a script so intimate with friends; share, share the beauty of the partners are going by, and most importantly, the wisdom of his life here. I believe that he was happy because he knew at different times, and what role they play, and are so good, so sincere have sections. Prof. defeated State, Fan Li paternity in behind him, not to be self-imposed hardship following his defeat strove to attract.

Fan Li helps hooked cheap Dan, and see through the current situation, from Vietnam to the qi, the variable name surname for yizi skin better. He and sons farm at the seaside, well-run, not long before, the industry has reached hundreds of thousands of dollars.

Qi, see Fan Li wise, imposes a responsibility. Fan Li long believed "by Honorable name, not a good thing," he scattered his family and friends, share, and then with belt xianglin few belongings and left to the Tao, changing your name again, the self-proclaimed taozhu public.

He continued doing business, daily buy sale cheap, so it was not long before, and the accumulation of riches giant million, became a millionaire.

Fan Li old died of Tao. The third movement, life is good.

The book does not record the end but when enlightenment. Our Chinese heart a lot of baggage, self-concept failed to complete development. Fan Li no journal, not a memoir; only his record of action, he could not be parsed. His grueling hard to assist reconstruction, and see through the GOU Gou not Yan unrighteous character, he set up the system, but afraid system; he hung on to Wei, but tired of arguing and irrational society; his great achievement, it's a profound experience into the world's most powerful and most lethal mood is jealous, Fan Li why so negative resists (not in itself is a resist)?

With that famous historical figure fan, I would like to talk about a great United States.

From another world of Benjamin. Franklin (Benjamin Franklin), on his tombstone inscribed "only simple fulan

Collins, printing workers ". He is a philosopher, politicians, diplomats, writers, scientists, businessmen, inventor and musician, famous, like he has demonstrated outstanding talent is rare.

Franklin, 1706, born in Boston, the needy, no formal education, he has been working to address this regrettable that completely relied on self-study for a wide range of knowledge. His 12-year-old when printing apprentices, 1730, took over the Pennsylvania Bulletin, he works for the poor Richard's diary of a popular, becoming the best-selling Bible, books, he is the Government Printing banknotes, industry on a great success.

Franklin not only beyond the age of wisdom, more concern for others, there are sound thinking, his public utility warm and ability to win the trust of the local population. Franklin has set a voluntary, public good, no matter how difficult, he had to work hard to bear. Since 1748 years, he carried out different public projects, including the establishment of libraries, schools, hospitals, etc.

Do, do people is the core of life driven Franklin thought, he would very much hope that they do everything that is good for society, for social, advocates seek happiness for later generations.

His name-Lee is back, never forget to help young people find their own value-added approach "to a young businessman's advice" article, his famous "Time is money, credit, money" is the time and the good faith as the money can students money quantifiable investment; the way of the "wealth", within a clear and simple description of Franklin, hard-working, cautious, frugal, sound is core to riches.

Hard for him to bring wealth, frugal let him save the industry.

Franklin 13 my motto he writes concisely: "abstinence, silent, order, determination, frugality, diligence, good faith, justice, moderation, clean, quiet, chastity and humility" are young people block Woo Ming.

He is an outstanding statesman, in the United States during the war of independence, he has appeared in France, the United States of France won the sympathy and support. After independence, the constituent Assembly began, Franklin showed a more politicians ' Boda. Although he is welcomed by all, but when the President nominated Washington generals.

Franklin adhere to the constituent Assembly of is Honorary high, but the mind, wisdom and patriotism.

1790, this bit is educational, scientific and business laid down his life, died peacefully. He won a high honor, United States people call him the "great dynasties of the world citizens", are given a high evaluation.

The history of mankind on the stone will always be etched Franklin's name.

Fan Li and Franklin, two different people, different times, different cultural backgrounds together that seem irrelevant, however, their story is worth careful consideration.

Fan Li change their yield to social, Franklin drive social change.

They are in a stage of life is played the same role, but they set the coordinates of a totally different life, Fan Li only thought about his own life, Franklin using his intelligence and ability and dedication to build the future of society. As their business income, although the same generous gifts to others, but the method is a world of difference between the results; Fan Li for the neighbor, Franklin for the construction of social capacity (Capacity buiding), promoting a more visionary, abilities, motivation and energy. A person can provide social services, a dedicated heart of talent to bring social progress.

Today's Chinese people are lucky, we experience the Chinese historical unprecedented system engineering, construction continued opening and the rule of law in the social, economic and health hugging self concept development, although not perfect, it does not have to like the same subject to a time when social values, not only in the "I" as the coat, the pursuit of "self", today we can establish themselves and the pursuit of Franklin without me.

Today, stagnation of thought patterns have become obsolete, it is not an abandoned old Lixin, take the binary opposition, black and white thinking, but rather to encourage traditional rehabilitation, the Chinese culture is more applicable to hierarchy variety of the world.

In globalization today, we want to know more on the history, the future now and dream.

Businessmen should be more active, more effort and more self-discipline, establishing fair and equitable, ethical sense, respect and abide by the spirit of community, we can provide stability, freedom gives real meaning.

While no one asked us, we want to play our wisdom and courage, for ourselves, enterprises and society to create wealth and opportunity, as we can.

Recently I saw a story on the third class ticket, in India, a kind of rich widows Hospice wishes to use her money left for the village of depleted because of children waiting for the train by three batches, give them a chance to see their country, the growth of knowledge, the more you can experience the world of change and hope.

"Planting ideas, achievements; plant behavior, habits; plant habit, achievement character; planted character, fate". This does not know who said it, but I think it applies to the individual and the State.

I have often said, I have a third son, his friends hear after a face of congratulations I'm sorry. I am glad that I not only loved him, my son will love him, my grandchildren will love him. My Foundation is my third son.

Over the past 60 years of work, changes quickly, but I always adhere to the most important core values: fairness, integrity, honesty, compassion, and with efforts to fight what God has visited and, on the right course for a certain success, I believe that I have created must be able to continue to carry forward; I hope that the wealth of ability to systematically develop. We want to work together, active, sincere, summary

Heart in the world spreading the best seeds, side by side for a more equal and compassionate society, economy, education and health care; we have generous tolerance of the mind, to create a culture of dedication, achievement of our life meaningful goals for our beloved nation and create prosperity and happiness of mankind.

Thank you all.

Manager's coaching practice

Workplace work with various different moods, want to be a successful Manager, not only professional, but also to understand the use of various types of communication skills, to resolve the conflict between with subordinates, thereby mutually unspoken, subordination of identity. Once the company is able to do up and down of a mind, anything to nature are capable of weathering, handy, not!

I integrated many experts suggest that summarized into the following several ways to give employees a make-believe and sincerely willing to managers of their lives, so I also recommended that managers should make towards the following direction:

I. sincerely treat the staff you will get more unexpected harvest:

Managers may wish to auditions, a warm greeting, and a sincere commitment to solving the staff of your enemy and hard work, you will wrap to the employee to pay you more.

Second, lead by example and show you over all synchronization of strength:

Manager if you would indulge in command, usually raises staff unconvinced of the rebellion, but exhibit their own strength, let everyone xinyue surrender, and to establish confidence in you.

Third, the mentor of teach and encourage:

Sometimes you want to rectify the error committed by employees, please remember that sometimes like a teacher to teach him proper practice, sometimes you would like friends, give their encouragement and support, can we truly close the distance between each other.

4. put yourself:

Managers and subordinates conflict between most often because of the different positions. If managers can use empathy to observe employee ideas and behavior that may approach would be more sleek more focused.

5. carrot threat of management:

Everyone willing to struggle for interests, so when managers make attractive conditions, often can be very successfully for subordination of obedience. But the lure of this method is not only valid for a single subordinate, when you reward a subordinate, other subordinate also look in the eyes, but in order to get and colleagues of reward, their next will try to reach the target superiors. Manager to open out to attract employees, employees are easy to reach your boss, the mission objectives. Or you can subordinate disobedience, use 「introduction threat 」 to enable him to obey. And managers use the inducements made subordinate to obey, is the most practical approach.

In fact, the staff enters the company, is willing to accept any reasonable requirements the company, and when the boss is in command, also with 「introduction statutory powers 」, boss has headquarters in the case of rights, is the most common way of management. Also for this reason, employees must cooperate with the company, respect for superiors, to obey the order. As a manager must make subordinate understanding boss is your own due diligence 「introduction vocation 」.

A good manager should allow employees to accept three key facts:

1. let people know that he didn't come here to study, he is here to contribute.

2. to let employees know that took the company's salary, the company has an obligation and responsibility, because as a professional worker, is not allowed not to obey their superiors.

3. in addition to the threat or inducement, or are there other approaches. You have to rely on is the leader in its own charm and character.

Manager's ultimate objective is to gain the trust and respect of subordinates

Basically, the staff still willing to follow a full of wisdom and the charm of the boss. As a Manager, how do you want to gain the trust and obey the subordinate? author believes communication skills in application absolutely necessary. When managers in the consolidation or assigned a subordinate to reach a certain task, good communication skills will be effective at this time, so that commands more easily communicate and accept, on the other hand, if you do not have the skills that will easily cause many conflicts and misunderstandings and reduce efficiency. Most importantly, to gain the trust and respect of subordinates, than it is a threat or inducement is also more efficient, is also a member of the Manager's ultimate goal.

In addition, as a Manager, be sure to also have this perception: I'm not really is the greatest person, but as a man willing to take responsibility and risks, all of the results for the Organization, I must assume responsibility for the final. Only by holding such a determination, it may become an outstanding Manager.

Do a "no" to the boss

What is boss? boss is the owner of the capital or capital's spokesman, this is the conventional definition. There are three different definitions of the boss, the boss is always decided, and the boss is always challenge, the boss is always the face plate. A lot of the boss is very clever, is just a glance view six-way, ear, they are very well versed in our industry, faced with the problem, dare to make a final decision and, therefore, is always given. In the face of social injustice, in the face of the mutiny, the boss is a challenge, even and "challenge" of Ministry of information industry. When the boss wants to establish its credibility, the boss's face always plate, so it is the Board faces.

I deal with a lot of the boss, the majority of the boss to own these characteristics, and proud. But I have to say, the boss to top to a higher level, to achieve the three "no".

First is invisible.

The Han dynasty had a story, said the Manager. Prime Minister of Kyrgyzstan, one day in that city, suddenly appeared in front of two people who badly beaten in a fight, continues to fight. He did not come forward with a fight; it is a detour. Not far away, the cattle are found roadside keeps gasping for breath, then stopped to look at why panting Bull. After the very strange, just ask the Prime Minister, why no matter what, but who cares about the cow, cow is more important than human? c Kat said fight, I saw, but it was the capital of General things, he will be handled, if he is not good, I will leave his post this is proof that the individual is qualified opportunities. While cattle breathing, is probably a problem with the weather, there may be a disaster, the world's harvest, it is my duty, so exceptional care.

That is the boss in the perfect management system, to truly work on everyone, not just interference under the permissions appear boss, employees of such companies are not very big development. So for enterprises in many things, my boss knows it, pretend to be invisible, so that the following person as well, this is on the following persons capacity. Even following people mistake, causing losses to the company, the boss has to put this loss as is the cost of the selected people. Don't blame others doing wrong, and why you want to blame the people in that position, if the boss at this point cannot loneliness, resistant hand recoup their losses, the staff will form a reliant, always looking forward to the "hand of God" as his nervous breakdown, thereby reducing the efficiency of the enterprise, the more terrible than those losses.

The second has to do is to hear.

If the boss auditory sensitivity, the Grapevine is easily reached his ears, that he is to hear or not hear it, if he heard through the Grapevine, the company will be more, so that the official information channels.

Sadly, there's so much fun on the Grapevine, the boss a few days don't hear, feel uncomfortable. Even the boss also incite to mobilize the masses mutual supervision, he put a staff that come in after listening to the report, and asked: "are you the boss, recently? do you think he?" let this do employees how to answer? do managers always some place is not good, if you actually talk to the Manager, for fear of a negative impact. If you only say yes, that's not comprehensive, there is a suspicion of lying, is in a dilemma. In future, anyhow, the staff Manager's mind will be different, he will think: "in front of us smart Manager, boss, he does not trust. "It managers how to do management?

There is a time to hear, I had to make do with subordinates alone, to hear that. Wang vanke's before there is a story about nine I Wu one night, I heard someone rang the doorbell at his home, he asked: who's on top? following said: I am certain, to work with your report. Wang said: now is the time out, you have to climb the Hill, you can contact me at any time, you want to report, tomorrow to my Office looking for me.

Li Ning: "you do CEO."

"You do CEO."

[oxford.] Message: the beginning of 2004, Li Ning on a company service 12 years of staff said.

The staff told Zhang Zhiyong, 35 years old, Li Ning company (HK: 2331) 's General Manager. The company will be listed in June 2004, before such invitation, Zhang performance transferor unexpected calm. This is from 2001 as General Manager of young people with enthusiasm, courage and the "system" and "system" of excellence, in two years time in the company's annual sales turnover of nearly doubled, broke a headache for Li Ning for years 10 billion RMB.

But sports goods companies market environment has changed dramatically. Since 1994, Li Ning has remained in the sporting goods market, the largest share. But in 2003, Li Ning first Nike (NIKE) more than in 2004, and adidas (adidas) left behind. These two international card strong occupied the Beijing, Shanghai and other first-line market, while also showing on Li Ning's survival in the third line market ambitions; to anta (Anta) to represent the grassroots enterprise of Jinjiang is also on the rise, the beat Li Ning as his stage dream.

Market participants said that Li Ning company a was caught in the middle of the "sandwich".

In the face of Li Ning's invitation, Zhang Zhiyong was not the courage to Jia Yu. He may even have a little timid. "After several years of change, I've been aware of her own. "He said the Chinese entrepreneurs".

Mr. hope Li Ning consider externally recruited into the experienced people assume this responsibility. This is not a modest, he too far to lose confidence. "As long as you have leadership, EQ (emotional quotient) good enough, finally will succeed. But experienced and inexperienced. "The time cost after listing becomes more important, an experienced CEO can more with less.

Zhang Zhiyong couldn't persuade Li Ning. "We are considering a week and then decide. "Chang said.

Similar hesitate moment Li Ning has experience, then he age of smaller, only 25 years old. In 1988, the term for many Chinese people hurt or even angry Seoul Olympic Games, the decommissioning of Li Ning must go abroad, become officials and become a choice between gymnastics coach. At the time, compared to the row of the order by unknown persons, an athlete's career choices range is very broad.

8-year-old started his career in occupational gymnastics certainly brought to Li Ning, which he then jokingly put myself and similar to a "game". Nevertheless, if all is well, he still would not leave sports. However, failed to come up, the show's utilitarian attitude made him feel, then the "sports as her own relatives and family" is wishful thinking. As for going abroad, in the absence of clear goals, he gave up. At this time, there has been a family of Li Ning Li knit the funded proposals he joined jianlibao.

Depression of Li Ning became the Assistant of Lee knit, simply because "Lee knit shown on my concern and care for more than a little bit of others."

Lee knit drum up gymnastics Prince's enthusiasm. Li Ning to do business without much grasp, jianlibao to he is only a temporary shelter. But apparently, Lee knit the infection. In 1990, Li Ning company was founded. "I do things because of the passion. May talk to players during the experience, one would like to think big, think should be a representative of the Chinese sports brand. ”

Four bad attitude boss impede profitability

Many veterans had decided otherwise and more profitable, the main reason is not a lack of resources in small markets, but there is a problem with their mentality, for example, the following negative mentality that prevented the chiefs and their businesses more profitable.

One of the bad state of mind: just want to get more profitable

This is the so-called "short term business ideas." What investors want early profitability, this wish is not a problem. The problem is desire is not equal to reality. The reality is because everyone wants to get more profit, all want to do a "quick" things, so this kind of thing is very difficult, very difficult to do. Imagine a world where there are so many "immediate" thing? since this sort of thing very rarely, so blindly pursuing it will increase the search costs and reduce the chances of success. If we all do the same sort of thing, even if such product or service, competitive results also make much money.

As the saying goes: "four PEAR apricot peach three to five years, jujube year is also money. "However, farmers do not vary the number of those pay dates all the way out of date, because they know that as long as everyone kind of date, then it will occur or not good to sell or make compensation results. Many of you veterans than the farmers in this regard. They just want to sort zizyphus jujuba, do not want to kind of peach, apricot trees and pear trees. As a result, not only it is difficult to see short-term benefits, but also the medium and long term benefits also ruined. Some bosses do not make a lot of money because, in fact, and not missing this, missing the, just missing some long-term heart.

Psychology II: just want to deliver more profitable

Engage business indeed should be good at trickery: the grasping opportunities should seize, the ties should be tightened, the policy should seek to rely on, which makes the moves you should use. The problem is by the Kit Kat thing wouldn't matter, do not make a lot of money. Military war against the "odd" and "positive", enterprises also rely on the "odd" and "positive". If the above opportunity, relations, policy, tricks, and so on is the "singular", technological progress and scientific management, work, learn, and so on is "just".

Some bosses knew grasp opportunities, but don't know the opportunity is a rare case, do not know some opportunities to itself is irrelevant; some bosses knew la relation, but don't know several relationship is not a career achievement; some boss light know rely on policy, but don't know policies can only help development and not a substitute for development; some bosses knew using some tricks, but don't know tricks and not at any time, anywhere, to anyone can spot ... The ancients said: "God helps". All of life, life, learning to wash, work diligently, management must also be diligent. Not in some should do the collapse of the dependable, diligently more confusing that want to deliver a lot of money is earned not. Some bosses do not make a lot of money because, in fact, and not missing this, missing the, just missing something normal heart.

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Humor that management: salt to Tonga

In ancient times there is a person in the home through a pot of soup. Cooking are almost, he wanted to try some brackish is appropriate, with a wooden spoon dipped a spoonful of soup out of taste. The man drank a mouthful, feel very pale, readily to pretend soup spoons that you left aside, grab a handful of salt poured into the pot. At this point, the pot of soup has been combined with salt, and the wooden spoon in soup or original soup, he will not back on a spoon, spoon picked up the original that spoon soup to taste. Tasted, he surprised and touched his head, and wrinkles frown, talking to himself and said: "eh, obviously with a salt, and why this pot soup or so thin?" then this person also grabbed a handful of salt in the pot to continue or go to taste the soup spoon. Spoon in the soup of the nature or fade, and he therefore added to the pot struggled with salt. In this way, the wooden spoon in the soup has not replaced, he also repeat a taste of the soup, to the pan with a little salt. A can of salt with a toss about, and has seen a bottom, but he still scratch a scalp, puzzled to: today is salt huojiangui, why are almost finished, and the soup pot or salt is not up yet?

Comments: things evolve, if you always use the same old method to deal with new problems, someday you will run into snags. Excellent managers should be based on the business environment changes, the continued adaptation and innovation management, otherwise the pot of soup has salt through, and you also lost in the dark.

Against the four magic words and wounding

All of life, unhappy things often, to be abusive treatment that is. This article by means of evil: insult, slander, libel and false swearing language behavior. Many of us hear others malicious, unfair criticism or motives offensive defamatory insults, not angry, sad, with the result that he was confused mental sluggishness, physical discomfort, not only make life difficult for yourself, the impact of the work, career, life, also called person is given a "windfall". Clearly, how to correct mindset and effective behavior of evil, treat others in relationships of adversity does not defeat, is important to create a better life.

1. in accused person often, scolding ' persons – everyone is evil

We always say we want to open. In fact, looking at reality, swearing, and scolding are numerous. There is the civilian population of personal attacks, abusive political, even to the feudal emperors with swearing to the heart of anger, not only is the Emperor, and called the omnibus to ordered. Truly man is not called, and which do not swear. Mao swore by the Kuomintang decades "communist bandit"; Mr. Lu Xun to be reactionary forces and shameless literati insults, cursed life; Deng Xiaoping was criticizing Lin Biao and gang of four named to the "right", the "capitalist"; United States President Washington's founding fathers in the war of independence criticized as a "liar" and "bad" than murderers also; inventor Fulton was invent risked his smoky vessels, being conservative people called "fool Fulton"; sexuality pioneer Kinsey until death are known as "dirty", "rogue" ... However, they do not shrink, more courageous; not only did not scolding down, but make them immortal. Obviously, the destructive force of evil against you and the physical or mental injury depends on your mental qualities, spiritual realm and ideals. For a cheerful, develop a vision and faith of the people, the evil of hate speech is has no effect, but can enhance the scolding ' winning faith, so as to forge ahead and perseverance.

2. an upbeat,----evil and Nai I HO

In everyday working life, if not a cardinal principle, sometimes someone else's evil is not a big thing, crazy.

Confucius had travelled, once separated from the students. Someone on Zi Gong said: "the East Gate of someone whose forehead like Yao, its item class, its shoulder Gao class of fuel, so the following from the waist and not three-inch, was Yu as strays. "Confucius" Xin laugh after hearing "road," is not so good, I like it too on strays,. "United Kingdom naturalist Huxley was a passionate advocacy Darwin's theory of evolution, by church members as Darwin's a dog. Huxley admits, "I'm a dog, I was a Bulldog. "Thus express their determination to defend the truth. United States President Bill Clinton to speak of the answer is quite witty. In the 1992 general election TV debate, opponents said Clinton was his wife of a puppet, the implication is clear and dark Volt with the knife. Clinton--and stony road: "I wonder if you are running for President or Mrs. Clinton campaign?" is a phrase repartee, infinite charm. He used this foolish language, avoid others on their own age too light not equal a great President of suspicion, and his wife in politics of fear.

3. face the scolding, amended their mistake — perfect for promoting your words

In a lot of time, others criticize you have called your token, even your very useful. We might as well call it wrongly accused. If you are really straightforward, mistakenly called can also promote your moral self promotion and improvement of working methods.

United States civil war, Lincoln as President. His military theory and action is basically a layman, war Minister himself sometimes to Staunton next what indicates that an accused by his irony: "this command under the President, he is killed by a fool. "Lincoln hearing the words, not temper, but on the return of people say:" If the Staunton said I was days to kill the fool, that I must be stupid, he usually is. "This Lincoln to let him and grant General go dry, avoiding the backseat.

Admittedly, the great man is a great man. He was able to open mind's modest inclusive to criticize their own people to learn, learn useful things. This may be the Sage is different from our place. Confucius heard someone calling himself "sedentary, the grain is not" immediately sent the disciples to go to for advice. On the contrary, if you work in the smell too is anger, self-willed, ear will only have the sycophancy and no call. Visible, as a people, a leading cadres should I swore to their working methods and work results. History has proven to be a man, side are called sound, which at most of them are beneficial. From another perspective, the sound can also promote your work. A central leaders had pointed out that if we do not strengthen economic construction, not improve people's lives, people would call us. In the feudal society there are also some industrious people's most basic point of departure the official is not let ordinary people criticize their own mother, making their own history of unnamed.

4. go its own way, to let others go — the curse words inspire you struggle

Everyone lives in a complex social relations of production, a variety of conflict of interests, ideas, is the origin of curse. Very often, you hear is not a false swearing, but evil. On this, as events are not affected by this evil, we should stick to a faith: go your own way, and let others curse!

Historically, many great cause are scolding the sound in the dry, previously mentioned, Fulton, Kinsey, illustrates the problem. In the current economic system reform, business optimization, I do not know how many people have been touched by vested interests, some walking in the forefront of the reform leaders do not know how to curse. Bonus less to criticize, bonus much to criticize; to the East it was called the Director, the Manager to the West it was called. If your chest without independent, curse you only; or waffling, please call someone who, as a result can not achieve anything. Because nobody can make everyone happy. So

United States adult educators to Dell. Carnegie says "reply spicy attack is stupid"; Mrs. Roosevelt claimed that he treated the slanderous method is "like in upright position in the data frame of puppet indifferent." Just as the appreciation of Xun: Supreme contempt is silent, and even the eyes do not go past. United States, former President Jimmy Carter, his wife also recognized: "whatever you do, there will always be people who say whatsoever. So, you'd better go and do you think the country is good for business, don't be afraid of their eligibility. ”

Others on your extremely defamatory, critical capabilities, you should be pleased, because you have succeeded.

Therefore, as a community leader, public opinion, and should be dialectically the evil people. Sometimes a good guy also has many words, because his uprightness, justice, law enforcement such as mountain. Conversely, a malicious characters lose the position of principle, generous at the State's money, good catering, stalwarts, might get a slice of compliments. We often heard in the media, have long been considered the hard-working, loving plants such as the House turned out to be a big corruption committed; some were reporting person ascertained that turned out to be a Councillor's leadership, the reason is this. Facts have proved that a person is not scolding — especially leaders, who either useless or bad guys, and we should be wary of such people. Of course, this article deals with the accused is not a good one that bullying of favoritism, the nation's curse of sinners. This is to be noted.

Five great consciousness achievement boss dream

Thinking like a boss like boss pursuit, like boss grasping, like the boss that dedication, like the boss, you are not the boss, but you already have a boss's quality and ability, as long as you want, you will become a truly successful boss.

【 Case 】 a Taiwan boss Readme

I was in charge of a company, the staff was told my boss, because I used my life in the marketing industry save money started this company. I often want to accompany customers with courtesy, selling my products and services, each month to attend the staff salaries, employee physical illness or a bad mood, I also have to be careful lest he wait overnight suddenly quit. This is really bad for a while, the customer's budget has shrunk significantly. And then suddenly is rain, flooding, I do not know what to do in my shoes, (I want to emphasize here is my stance as the boss), each on a day off I just how much loss, each bubble off one computer I just how much loss, money, money, money, money, money, and who have the money, I often wonder that misfortune I collapsed, the number of employees for the company or the business to think?

When the boom is also good, I have a lot of tricks to attract these so-called talents, including stock options is the most disgusting thing, I often wondered why I used my many years of hard deposit down money founded a business, but these employees to easily share my work with me? "when the economy gets worse, like now, how many employees will read in the original have to struggle with camaraderie? no, because I always told the boss that you always call staff this is an immemorial cannot maintain a harmonious relationship.

More emotional point of view, and the employees live and work hard, so we really love as a company, this is understandable, but just the interview went anxious asking that the company's welfare policy? salary? these people, often I will make their own business is better, because they always have no way to find a balance.

We all live, is nothing more than to try to create value by others. If I were the boss use per day for an hour, but this is not my boss for an hour's help, he will earn the money and also not find any alternatives, I have this one hour will be quite valuable, for instance, I served as the company's chief technical advisers. On the contrary if I use a very low value, either a person or a set of hardware that can replace the fall I, even I spent ten hours, I am too tired to talk to the dog, the boss will keep inviting me to walk, because I have no value.

Your use of value?? can continue to generate new value? catch up with the pulse of the times?

I think this is the boss's want to know the other, I think, is not a priority.

Harvard Manager prerequisite management knowledge

Management capacity, every professional manager of the necessary quality and world top management so that your management level and move closer to the top of the world, each manager in level and goals. Harvard managers have management knowledge is like this:

I. management defined

Management activity has, but what is the "management", from a different perspective, you can have a different understanding. Literally, the management has the "jurisdiction" and "processing" and "pipe", "Member" which means that on a range of personnel and services for arranging and processing. But such a literal interpretation is not possible to exactly express management itself has a complete meaning. On the management of definition, has still not been recognized and reunification. For a long time, many Chinese and foreign scholars from different research perspective on management made a different interpretation, in which a representative are: management, Herbert · A · Simon (HerbertASimon) think that the "management's decision-making. ”

Currently, the United States, Japan and European countries some management works or management textbooks, but also to manage have different definitions, such as: "management is composed of one or more people to coordinate the activities of others in order to receive an individual activity will not be able to receive the results of the activities. "" Management is the planning, organization, control, and other activities. "" Management is the planning, organization and control of an organization or a group of people. "" To manage a broad definition of practicable, to leave it as is the case of an activity, that is, it fulfil certain functions, for the effective acquisition, distribution and utilization of human effort and material resources to achieve a goal. ”

"Management is done by other people. ”

The above definition can be said to be from different sides, different perspective reveals the management implications, or reveal an aspect of property management. This book considers the "manage" to make the following definition to the concept of a comprehensive overview of management of connotation and denotation, namely management refers to certain organizations, through implementation planning, organizing, staffing, guidance and leadership, control, and other functions to coordinate the activities of others, so that others with their own implementation of established objectives together with the active process

Mr. Fok Ying Tung: top Regal to entrepreneurs,

Hong Kong famous patriotic businessmen, eminent social activist Mr. Fok Ying Tung. His departure let's look back once again to the wealth of social meaning and value.

Poor you, dazejian Dhi world. From Mr. Fok Ying Tung's legendary life, a good interpretation of such a philosophy of life, while more underlines the importance and responsibility of wealth.

Objectively speaking, Mr. Fok Ying Tung's personal property in Hong Kong's Regal, not in the case of a second, United States Forbes Global 500 this year announced big magnate, Mr. Fok Ying Tung property of about 14 billion dollars, ranking it the global more than 400, in Hong Kong is ranked No. 8 bits. But at home the social reputation, is more than all the top-level Regal in Hong Kong. He is the motherland of culture, education, sports, business and home-building the donation amount is over 40 billion. In 2002, Mr. Fok Ying Tung exit Macau entertainment industry, and holds 67 billion shares all donations to the Foundation established in Macau. Fok Ying on the contribution of the social and the mother not only manifested in his donation, from the 1950s, in Hong Kong and the mother of many major events, has his unique role, he is the wealthiest social responsibility of Regal.

Successful managers six good habits

Successful managers six good habits:

Used a: Active

Proactive, initiative for their own past, present and future conduct, and principles and values, rather than a mood or external environment to the decision. Proactive people are changing the birth, they abandoned the passive role of the victim, not blame others, played a human four unique endowment — consciously, conscience, imagination and independent will, at the same time as from the inside out to create change, positive in the face of everything. They choose to create your own life, this is the most basic of each individual.

Habit 2: constantly updated

Constantly updated on how the four basic object-oriented (physiological, social/emotional, mental and spiritual), continually update themselves. This used to enhance the other five habits of efficiency. For the purposes of the Organization, habits II provides vision, updates, and constant improvement, the organization not to render the aging and tiredness, and achieve new growth path. For families, habits II through seated personal and family activities, so that the effectiveness of the family, like the establishment of the upgrade, so that families with each passing day, that is one example.

Habit in the first three events:

Events the first creation of the real, is the dream (your goal, vision, values and events processing order) of the Organization and practice. Minor things don't have to put in the first, events cannot be placed in a second. No matter how urgent, individuals and organizations have come for events with a focus on the events in the first place.

How to manage four essence

Both Western-style management, management or are based on a management philosophy, and not as part of the scholars said, Western management science, systems and processes without culture, Chinese-style management culture without scientific and regulatory frameworks. But in a different cultural background developed management theory on scientific management and human management, or hard and soft management focus on different levels.

Both Western-style management management or, if used properly, can fully meet the requirements of modern management, not only on the Western management and integration of the Chinese-style management, do not complicate the management. The essence of the enterprise management:

One of the soul: culture management

Cultural management is divided into two levels, i.e. internal cultural management and external cultural management. Internal cultural management need to be addressed is the question of internal values of unity; and external cultural management to resolve an external cultural identity.

The majority of mergers, acquisitions and reorganization of enterprises will face cultural integration issues, also is to resolve conflicts between values. BenQ Siemens mobile phone merger and Division of disturbances caused by separation, is a typical case of a conflict of values. If the corporate in-house staff to develop a consistent core value, Enterprise agreement on easily, thereby forming formidable force.

Enterprise once solved the internal contradictions of the cultural management, cultural management issues facing external. Many multinational enterprises explains, it is because the enterprise existing management ideas and cultural background and location culture collision, and unable to fusion. To resolve this problem, you must Research Institute in the country, location and characteristics of cultural industry, and take advantage of talent to achieve enterprise localization, and ultimately into the local culture. TCL and Lenovo and many other domestic excellent enterprise in the internationalization process is also experiencing difficulty adjusting, is actually not solve intercultural issues.

The essence of self

Confucianism advocate groups oriented and ethics first and, therefore, stressed that "practical Jimin" goal in life. Specific to the enterprise, groups based in the form of employees "and", "business-to-employee, and enterprise-" social "Yi". Enterprise employees emphasize teamwork, "and"-oriented, sincere. Corporate employees is to "Yan", stressed people. Zhang ruimin, Haier system to reform have expressed the meaning of this layer: Haier till today, I have nothing good to pursue, but follow me with the water to the fire to old buddies, I can't watch their retirement, and then had a poor life. Therefore, to promote the restructuring of Haier, allow them to live not too sad. Business-to-community to talk about "righteousness", about the dedication.

Effective management of the five "intelligent heart"

Inductive five smart Center method, in fact, only one focus: "do the right things. "But in the environmental pressure, operators tend to lose courage and confidence, in starting to worry about, doing useless things.

Smart Center method one: time management

According to Drucker's observation that the valid operators do not start from the work, but with an understanding of their own time use, through the time of recording and analysis, will not be valid, there is no productivity time differences, and then try to reduce or simplify the unnecessary work, the last time the fragmented, set out the regroup a whole length without interference free time so that they can continually handle important work.

Lianqiang International CEO Dushuwu is a good use of time for operators, he not only their own compliance with the principles of time management, also requires that all operations manager will be credited to your own calendar, and acting personally tracking the results of the work performed. Lianqiang total enterprise execution is so strong, and efforts will subordinate teach dushuwu into valid operators are closely related.

Smart Center method II: results-oriented

"You should do to maximize the Organization's contribution to?" This is a classic question Drucker, this question can help individual attention from their own abilities, efforts to contribute to the overall organization. Valid operators are not only working hard, but from time to time to check their work and organizational objectives, and thus a high level and customer perspective for thinking. Pay attention to their achievements and contribution can make operators from the narrow perspective trip out to their own work and have to link the customer value, and then to know what action should be taken.

Successful leaders is how to think?

We usually focus on a successful leader is how to act, but often we overlook their thinking process. Leader in its operations are less likely to show their way of thinking, and by reading some books about successful leader, nor is it possible to understand that the leader's way of thinking. Therefore, we need to focus on in the minds of leaders, particular attention from several conflicting views on the process of making choices.

Great business leaders behave consistently affected by attention, the Jack. Welch autobiography and the execution of such books is hot, it is because people want from successful people of inspiration behaviors. We have often been the leader approach, admire their decision-making, admire their bold style, admire them and ultimately achieved remarkable results. Many people have learned to imitate the behavior of these successful leader, and apply to their work, however, they often don't get the desired result. Possible cause is that people in imitation of misses the point: in an environment of effective behavior and style, in another context may not be feasible. Therefore, Roger. Martin (RogerMartin) made from a leader's way of thinking and cognitive process to explore its causes of action--"know it so, also known by its impossible".

In the past six years, Roger. Martin has interviewed 50 many successful business leader, he eventually discovered that these leaders are on the way of thinking has an unusual feature: they tend to and ability to accommodate two conflicting viewpoints, at the same time will not be worried and upset, also will not simply be either/or choice, but a new path, put forward a new idea. This new approach, which combines the original two views of the conflict, and two viewpoints than the original. This selection of thinking process is called integrated thinking (integrativethinking). This way of thinking, to a large extent, you can increase the chances of success: when we encounter two opposing programme, our first reaction is often selected one deemed to be "correct", of course, the other is "wrong". When you force yourself to "alternative", will take the "wrong" in the right part of the point to throw exception, this would be tantamount to allowing the brain to gave up looking for more creative solutions. At this point, we need to reflect on the integration of thinking.

Adoption of integrated thinking and decision-making in four steps

Outstanding business leaders of real features, is neither a superb strategy, not perfect, but an integrated thinking criteria--"either/or" choice, use two opposing viewpoints between to find a better, more creative solutions.

Then, consolidation of thinking what a process? those able to consolidate thinking person is how the two conflicting views of sublimation is one of the more innovative ideas? in General, they go through the following four steps to complete. Although the four steps is not a consolidated thinking that are unique to each person to make decisions by thinking, when going through these four steps, however, distinguish between integrated thinking and traditional way of thinking is that each step in the consideration process focus and methodology.

Step 1: grip problems in focus

The first step is to find out in the decision making, the factors to consider. In order to reduce complexity, traditional practices, lay down some think is useless, or even start to consider certain factors. However, we may make some of the key factors to ignore it. In each Department in your organization, consider the problem of time, often only from the perspective of the sector. For example, the financial sector is often considered the problem of time ignores the existence of emotional factors; organizations considering employee behavior issues, it may ignore the organizations of their own problems. This is because the organization most divisions are highly specialized, has its own narrow perspective; and competent in order to pursue the enterprise, forcing employees to limit the scope to consider issues that took into account the results of the employee is only part of the problem, but ignores the others should be aware of the relevant factors.

But when the decision has had for the moment, we have often regretted omit some should be of concern. We will say to yourself "is a new store location, I should take into account the situation of the road" or "employees sent abroad, I should be considering he's adaptive capacity and health".

Integrated thinking of looking for factors that influence the decision, will take the initiative to look for is not very obvious, but with decision related critical factors of potential. Of course, the more no clue problem, key factor will be more, however, as long as we can discover more of the relevant factors, the more able to take a comprehensive look at the problem. Integrated thinking want complex, because the more complicated answer often exist in it, the more from many key factors in the integration of a solution.

Professional manager of career advice

Market economy has created a large number of professional managers, they have practical experience and the experience, expertise and skills, and career development vision and ambition, and the development of China's many small and medium-sized enterprises, particularly on talent management talents of craving and very strong, it should have been a demand and a perfect combination to meet the demand, a field should be together in marriage, but in reality we find more cursory like rush, short together continues, went their separate ways after-----. This is not only a human resources and time costs of consumption, more to both sides in the heart of the shadows and pain.

Is irrational or do not match, it is not empty promises to impress or confused by beautiful appearance, every family has been present difficult to read, which causes all the statements. Tracing or values of difference, because the concept determines the behavior that behavior determines the results.

For those new to rivers and lakes, harbours, the Manager of the Grand ambition of choosing your new partner, you have to know the childhood, think twice.

Confidant

First of all to clear their own core competencies where they are good at strategic planning, management, communication or development innovation, tactical execution, because this is your gain respect and recognition of the Foundation;

Secondly to clear their purposes and needs to be paid by the temptations, the right to meet with colleagues phase road to and career pursuits, or you risk your life with loyalty, but be sure not to do your own ability is not because boss does not give you too much time to change your own;

Third, it is necessary to identify their rights and the location is in line with your expectations, and to confirm the text form, otherwise your work in the future will be difficult to develop;

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77 from prudence (2)

26, the restaurant is the main place where people discuss things instead of places to eat. 27, big heart, big business ... 28, to lay the exalted position must rely on the bile; guard exalted position will depend on the brain; passed years Foundation would have to rely on the heart. 29, business "," on the surface of the son, is to find those slightly more important person "to the surface of the infants", cannot be left out on the scene, say something like holding human words. In fact, these words have no meaning or all non-genuine. That man is naturally said, listen to the people who naturally seriously, after also forgot, if and when a real, but is in trouble. 30, "811 principle". This is a principle of benefit distribution, according to this principle: If a businessman earned bucks will have $ 8 bribe to relations, dollar assigned to side Mastery Secrets of Entourage, the last remaining dollar money into their own pockets. Changing a Word to explain this principle is that a merchants earn ten dollars, $ 8 money is used to develop the interests of the Business Alliance. From here we can see that the interests of the Union is also a fundamental weapon merchant. 31, foster interest Alliance's fundamental theory is: do you know who is not important, the key is that you want to know who and who know you. 32, always tried to have partners that you are sharing the risk for them, even if you actually get the maximum benefit! 33, enormous difficulties in the best position to test partner attitude and the ability to manage crises. 34, soft-hearted person do not a businessman, this is the business of truth. 35, because the "undo" is business in Mesa of gray, black, yellow, white, and all of the Insider came out, naked in broad daylight. Opponent's business arena is instantly collapse, all business is blown. 36, business people have understood the following rationale: the public behind the often big business interests. 37, few can rely on it to make money, this will be big business; many people can rely on it to make money, that's certainly not big business ... 38, from negotiation skills, business, and there is absolutely no personal problem is everyone's problem, are you in business, where there is no personal problem? although business practice or personal problems. 39, this world will always be springing a bit more money, but also to a foot kick you. However, if you first occupied a small territory, he at least to hear your opinion, and even allows you to talk about the conditions ... We can't come to the end, even the condition will not be able to talk about the role of 40, a businessman! could not only learn how to make money, but also know how to spend money. 41, lawyers not litigation, is between 42, time of! is really a killer that can erase all pleasant and unpleasant. 43, business is time, adventure and the war between the caution. 44, if a merchant is in trouble, it's hard to take in the merchant circle borrow money because there are only two among the rich in order to borrow money. 45, businesses lose to not lose, Vanity Fair. 46, that the things in the world, it is visible or invisible, there are businessmen dare to sell, there are also business people dare to buy. 47, failed to destroy the human mind, but also the victory away people's minds. 48, always there are many businessmen, eagerly want others to know he did big sale, what has been great and then get the thumbs up and thumbs down others, Victor will feel full of happiness. 49, so you must use a sharp sword, is subtly use language. But in his language, to the surface decorated with soft feathers so that is a strong indication of the kind. If his speech began to look tough, he should cut of using soft trim. If he starts to let out the cold, it should be gentle, pleasant discourse to the end. With the beautiful words to eliminate each other heart at the root of evil, to appease the rival charming brow furrows. The smartest Envoy can use language to millions of warriors cannot complete a great cause. Those people who have a remark, destroy the entire peace, just like a rash! excellent envoys were always able to give a speech, contributed two enemy yet. 50, women only two men hands-on: love and hooligans.

[1] [2] [3]

Challenge your limits of leadership

Expanding leadership aims to market economy, the environment, to the survival and development of enterprises.

Most eager to enhance the leadership of people often ask:

"How to lead?" or "to promote leadership, I have to do?"

Traditional thought that leadership from the leadership of personal intelligence, abilities and personal status and powers.

Market economy principle is "performance". In the "industrial age" enterprise "bureaucratic system traces backward culture". The enterprise concerned is not a "performance", but rather how to guarantee your own and the blood of a high degree of affinity. The result is concerned about the leadership of live better than their own performance, leadership and dislikes rather than their own job tasks. This will inevitably cause internal inbreeding, nepotism prevails, the system internal formation and more political interest groups and bureaucracy, eventually leading to individual, system, their own vocational ability of overall declines or lost. Errors, inefficient or corrupt inevitable.

On the surface, this enterprise normal business activities also have procedures and rules, and actually control the enterprise is not a healthy culture, but in this backward decadent culture manipulation of "political system" established by usage. Enterprise benefits slowly had to obey the interests of the "system". If we say that in this case the enterprise may also be able to develop, the great one is derived from the original development of enterprises. The members of the individual, in a gradual loss of professional skills and commercially sensitive. On the surface seems to revel in their posts and so-called ability, in fact, once you leave the "plate," and left the bureaucracy of the strength of the system, you might have nothing.

This recognition in the modern era, often leads to lack of leadership or leadership lifting obstacles.

In the learning organization theory, systems thinking perspective leadership, and personal intelligence, power and status, there is no absolute causation. Leadership for and promotion, and a person's ability, and these abilities come mainly from the non-intelligence.

Confucius: the gentleman is not heavy, learning is not solid, faithful friends, no Lord than others who have the recitify.

Sun: "intellectual, trust, compassion, courage, strict".

Confucius: "learn almost near Yan, Li, shame bravery."

The famous Professor John base Don said: "the wisdom of value is not in the amount of knowledge, but rather to have the capacity in new circumstances, to a different, special knowledge to adapt to it. "This is the" Chi "

1. the new era of leadership — quantum-leadership

A good leader, his capacity allocation would look like this: 25% of vocational, 25% of the imagination, 50% of their own quality.

Imagination and their own quality most from his "non-intelligence".

2. leadership (leadership of natural law)

(1) leadership is not a persistent state, but a batch of State. By leaders and followers in one incident, reflected by the many different events together. In the event batch, leadership is not reflected.

Handle each different things, and his followers to keep good interaction between and through the design, guidance, communication leadership continuously upgrade.

The boss: it says "NO" when you say "NO"

(http://oxford.) Reports:

Daily life in General is hard to deny someone else's request, in particular appears to be in line with the "human". Although for natural persons who are not normally offered to each other have serious damage to the request, even if it is raised, but the requested person refused further serious consequences is also limited in their daily life within. But on the enterprises, if you do not know how to refuse to work often encountered in the operation of the boss very embarrassing requirements and requests, it will give the company greater harm.

Since China's entry into the market economy, business management often has many various relationships with the community, or completely different simply cannot understand the environment and situation. Many people tend to society in general students, friends, colleagues from the Government or the institutions of the relationships to understand and deal with business relationships, even within the enterprise, including the boss, often these relationships to understand and deal with enterprise services. Such as relatives and friends to lend money, students venture hope you loan guarantee for him; for example, government leadership in order to record requirements you expand investment, government departments greeting to arrange for relatives and friends of the children or swap jobs; such as the relationship between the units that are irrelevant and socialize socializing, even to you drink in; for example, in the enterprise reseller request does not take delivery of the first paragraph, the fight to reduce installation service and spare parts quality; for example, employees under severe disciplinary requests to spare them not, for example, part of the high authority "to others how to do" under the guise of requirements changes enterprises established the strategic approach ...

Most Chinese business owners or top managers for "national", or due to the leadership of obliging or fear or worry about customer dissatisfaction or compelled by the pressure of his subordinates, in short are non-enterprise-oriented non-modern management idea, don't understand, cannot and do not dare, will not unreasonably refuse to even some very harmful. These seemingly almost human requests or to enterprises to bring the debt risk or cause errors in the investment decision, or significantly reduce corporate reputation and brand, or corrupt corporate discipline or distort the enterprise's strategic direction, or interference in the internal staffing, or affecting the business management of fair, or occupy the top management should have input into the normal management of valuable energy and time, or damage the health of the managers, the seriousness of its consequences far beyond the requested person in particular request the expected ... When enterprises will inform the person making the request for the consequences, the other will astonish even the irritation that enterprises are looking for excuses or for their own poor scapegoat, even recognizing that fault also helpless can do about it, then had to have serious consequences for the enterprise, it's all late.

Therefore, business owners and corporate executives to understand and courage to refuse to learn to say "NO", the stands on a certain consciousness in the corporate interests (whether short-term or long-term), Enterprise boss said "NO," said the chances than the chance of "YES" should be also more, multiple location or business direction he can only select one, several planning programme he can only grant a, a variety of investment he can only pick one, it is important position multiple candidates he only cons decision the best one ... That other people can be one-sided analysis problems, other people can find reasons to say "Yes," but the boss holds comprehensive information, the boss said "is the" entire liability and damages, so the boss must last a "gateway", it is necessary to ensure global correct last line of the "defence".

Some may say that I know should be refused, nor know the risks and do not deny, but always beyond not many mental disorders, how do refuse to say "NO" is not a sinner or leave sequelae or will minimize the risk?

In my many years of operation and management process start eating a lot does not dare to say "NO", then gradually learn (find out) a set of said "NO":

And regional manager with 4 method

Keyword: Regional Manager along with methods to manage relationships from the song generation Zhongliang generals in a bloody battle Golden Beach, Hitomi's refusal to send troops, to modern warfare, military losses, again and again reveals the human relations for regional war success or failure of a decisive role. Today, our marketing people with dreams and hopes, to go to all parts of the battlefield, then as a diplomatic officials of regional managers, how to deal with the immediate superior of the working relationship? for regional work will play a very important role in dealing with them well, its own benefit, the customer profits the goalwhich, the product benefits, the rapid development of the market. Treatment is not good but will impede the work of the regional market business, itself in passive situations. Then, in company with superior remote command of regional officials, i.e., to grasp the work time and leadership of relations, but also to grasp the eight hours of working relationships with the leaders. 　　 Otherwise there is a risk of falling into the remnants of the risk, but the dream end markets. First, to deal with the immediate superior of the relationship. Your work will have a very big role, as the saying goes, "the good fight, IMP Yanwang most intractable" superiors General Manager for the region, and regional manager of the foreign service as a life-long, regular not family friendly. Not only to take care not to wives, but also to deal with a variety of customers, understandably unhappy, but it is difficult to keep track of what worked and what time as working time, the company's daily routine system for diplomats, meaningless, diplomatic staff might be to think of it, ten at night to pick up the phone, so I want you to region x programme that has not, then the instructions, and so on. Received such a call, you have to just tossing this evening, night sleep disturbed. This is the immediate superior of a type that no law at all, experience this kind of leadership, we can only sing "I'm so tired, I'm so tired, why do I encounter, but also let me sleep" song to the others. But precisely this type of superiors to the diplomatic personnel of above 80%, they are so keen on the night Office, keen to endless socializing without drowsiness, but ignored the front-line soldiers.

However, what to do, never for a night singing boss but let such a good brand! after (oxford.) And the brand's regional senior communication found that a comparative regional officials worked with the following two types:

Managers: learn to encourage subordinates

Keywords: Manager Management encourages communication between employees and management staff

Any parent who has a similar requirement: from superior's recognition and commendation. However, even if they have such a demand, nor is it can easily meet the requirements under the same. This is not only the people pushing himself and is not easy, because the superior "down" is more easily found subordinates, and because of the so-called "advantages not run off, shortcomings do not speak about" mentality, criticize, urges or even angry became the main contents of the upper and lower communication, ignore the necessary to encourage, guide and affinity.

The author worked for enterprise surveys suggest that most people (89%) compared to care about enterprise working relationships between colleagues, in particular whether the subordinate relationship, is considered "is the working environment is good or bad of important components". Sometimes it is more important than the material conditions.

The initiative encourages the subordinate

In fact, the unhappy workplace from above and below the misunderstandings and the resulting disharmony. Top and bottom both levels, the nature are obvious potential drop, drop very easily lead to communication barriers. Superior because relative power and prestige is high (not necessarily), a broad perspective, etc have greater communication initiative (concerns less). The reason because instead of subordinates in the communication on a more passive (concerns more). At this point, if not actively encourage superior subordinates even often faces, verbally aggressive, will inevitably result in nervous atmosphere. Two communication channels so the "bandwidth" narrower, obscure impeded. While subordinate psychologically produces fear, disgust, trying to avoid contact with the subconscious. As the superior conditioning, will add to the misunderstanding that pique intended gradually. At this point, the two sides of the IQ level will be decreased significantly. This involved in creative work (research and development, marketing and management are such) subordinates who harm especially heavy. Therefore, if the lines of communication, we can be sure of its responsibility in superior. Taking a step back, since their management range of destination to relying on subordinate to reach, there is no reason to let them in depressed mood begin the next effort. Only from a utilitarian point of view (reach management effect), the Association encourages the subordinate is doing the basic skills of managers.

In addition to the above "affinity" considerations, there are the following reasons:

1. While it is easy to see subordinate down may not know, can also play a subordinate to be observed. Timely recognition and commendation will enhance self-confidence, develop and demonstrate their potential;

2. the leader often can teach people to experience, but many people cannot be moved. Instead of repeatedly accused its inadequate, as the Director of the adjustment can be used. This reason very easy, difficult to implement in the former and the latter implemented easily. But in the face of repeated mistakes, managers should consider the difference between the two. Its Director is the most important motivation.

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Managers should have five great ability and ten quality

【 Oxford management review-news 】 managers need some than non-managers better ability, which is not secret, just note that we can do. These management capabilities are:

Capacity 1, incentive

Excellent managers not only to motivate staff, but also good self-motivation. To give employees full of your ability to work, the staff asked me to go into I want to do to achieve this change is the best way to motivate staff. If we use incentive approach rather than the command of the employee organization of work, but also enables employees to realize their own importance and sense of achievement. Incentive and does not make your management powers weakened. On the contrary, you will be more easy to work, and makes them more willing to submit to your management. As a Manager, particularly senior managers, and every day there is a lot of complex transactions, and a large number of difficult things that need to be addressed, also on the company's development and future. Even so, managers must always maintain a good mood to face the employees and customers. Management of pressure. Self motivation is to alleviate the pressure of an important means. The way through self motivation, the pressure can be converted to dynamic, enhanced confidence of success.

2, the ability to control emotions

A mature leaders should have a strong emotional control. When a leader emotions terrible, very few reports on the work of subordinates and dare, because worried about his bad emotions affect on work and their evaluation, this is very natural. A top manager mood is good or bad, or even can affect the entire company's atmosphere. If he often as some things have no control over his emotions and could affect the company's overall efficiency. In this sense, when you become a Manager, your mood has not only their own private things, he will affect your subordinates, and other staff; and the higher your duties, the greater the impact. When managers in criticism of a staff, but also to control her own feelings, and try to avoid making employees feel you on his dissatisfaction. In order to avoid criticizing the employee when Razorlight, preferably in its calm and talk to him. In addition, some of the best managers able to use the angry for criticism, the criticism may be verbal, but the effect is very obvious, especially suitable for hardened staff. This kind of angry and emotion, it is intentional, the mood is in control. Although the control is so important, but really good control over your own emotions of managers, in particular in the case of desperate noise and the pursuit of perfection of managers, controlling mood by difficult. There is a simple method for controlling mood has played some role. When you are angry, do you can do: meditation digital, from 1 to 20, and then to outdoor activities in 5 minutes.

Capacity of 3, humor

Humor can make people feel warm. Humorous managers can make his subordinates experience to the pleasure of working. Manager for management purposes in order to make his subordinates in an accurate and efficient completion. Relaxed working atmosphere helps to achieve this effect, humor can make easy the work atmosphere. In some embarrassing situations, appropriate humor can suddenly become relaxed atmosphere. You can use humor criticism subordinates, this does not make the subordinates feel embarrassed. Of course, for those who are poor or the play of discernment, and often humorous. Humor is not innate, humor can be cultured. Then empty, as long as their own efforts to become more humor. United States, former President Reagan used is not a humorous man, in the running for President, others to him. So he used the most stupid ways to make your own humor: daily by a humorous stories. Humor not ironic, sarcastic people will make offensive or even confrontational. Satirical humor will make others feel you leverage other people's weaknesses or shortcomings, it will have a very bad influence.

Professional managers will know the secret of management

Management of a Department, personnel complete enterprise, leading role cannot be neglected. In the face of your subordinates, their character, alone in his own work areas have some implementation experience. In order to allow them to Cridland, loving you was not easy. A set of effective management mode will give you save a lot of time, without detours yourself casually rebuffed, reduces the probability of failure.

Everybody wants to be a leader, but once you sit in the seat, you will find the "height" would be the situation in cold "is what bad! housekeeper, all subordinates when you should care, confusion and doubt of you going to solve the emotion you are going to take care of ... What's the problem, you can maintain a good attitude smile? take a look at these issues:

Entrepreneur: dictatorship is character rather than behavior

Keywords: entrepreneurs authoritarian character behavior management enterprise management

Spock's theorem says that only in the contend, it may be the best idea and the birth of the best decisions. This language very biased, not when the argument to the Gnosis, as wedge, even if you already have your own ideas, but if you have ten friends views and you instead, you will be very difficult. You are the owner or entrepreneur, does not depend on your position in the enterprise, but have you the authoritarian personality of entrepreneurs.

We can easily be confused with dictatorships and authoritarian personality, this is wrong. Autocratic and authoritarian character are two different things. A dictatorial character of the role of the entrepreneur, he could fairly democratic, but a dictatorial boss although appearance is a dictatorship, but often they lack authoritarian character. Any extraordinary people, needs to have dictatorial character, there is no absolute dictatorial character, not a big deal. You can become the boss can only show you luck, does not mean that you are the entrepreneurs, only entrepreneurs can make business visionary, only with authoritarian personality to become entrepreneurs.

What is the authoritarian personality? dictatorial character comes from two aspects. One is the talent, the second is the casting of the postnatal environment. Have dictatorial character of the person to act decisively, opinion, has the will to power, a sense of strong, intuitive sense, to be able to grasp the essence of things, fast attack, the first world war, the enemy. Dictatorial character of entrepreneurs not exclusion argues, on the contrary he was welcome to argue that he is good at arguing in the comments, make better decisions. But he knows that is not always useful, on the contrary, contends are often misleading. Shopping malls such as battlefield, not so much time to go over to the defence, this time will be determined by the entrepreneurs a hammer. Believe that his decision was correct. There are, at the meeting discussions, there was a difference of opinion and criticism from other subsidiary, if the subordinate views really outstanding, but you do not have the dictatorial character, you would have hesitated, and even negative herd, and listen to the views of his mediocre. Genius is destined to be lonely, excellent thought originally always left out and even being laughed at. A dictatorial character of entrepreneurs, as long as he believes in himself and even subordinate thought is valuable, he would force measly insistence, never wavered.

Argument is not necessarily capableness, four words to summarize: music and high effect. So an entrepreneur to have dictatorial character is not an easy task, you first must have extraordinary talent, atmospheric crude, you can have the authoritarian personality. I wrote this article is hope entrepreneurs can consciously towards this direction, so you can more quickly develop you the authoritarian personality. Erudition and exercise is of course Needless to say, the key is to eliminate misunderstanding, knowing it is premised on the assumption that there is no hero. You have to believe in yourself is the hero, so that you only AIDS, not must. Long-term self psychology suggestive and efforts to bring you the authoritarian personality increasingly intensive and dictatorial character of strengthening will promote you to grow, this is the potential for development. Human potential is infinite, in no way inferior to the gods. By psychological hint, you can make your own potential; further development. All law students from the heart. You think I'm a loser, and soon you would become a loser. You think I was the hero, I'm a great entrepreneur, you can become a hero, a great entrepreneur. Thought the decision action, action to promote ideas, so your life, change your fate.

Read this article in entrepreneur, if you find yourself with an authoritarian personality, so please stick, carry forward. If you find yourself not authoritarian personality, and too dependent on the argument, then you are correct, and gradually eliminate reliance on arguments, cultivate their authoritarian personality, such enterprises are enterprises where dragons first so that entrepreneurs can make employees produce a case that master of joy!

SME boss's six "anxious" disease

We are engaged in 8 years for small and medium-sized enterprises, in contact with small and medium-sized enterprises in Guangdong Province at least one of the boss has over 3000 people, our team worked in management consulting projects are more than 300 home, but if you don't understand the SME boss probably you don't know; the original-sized management was such a bad, really bad to the bone. Here I just impatient for business owners with a simple analysis: management consulting

First, people rush season: fried: means that: 1 the plight of the season and, therefore, SMEs, human resources manager 3-6 months-for-one, because the boss thinks not enough capacity to move not. 2 fried will hurt, no security employees of luggage into the street, and the boss himself said: willing to tell you where to stand there, I am not afraid. 3 new human resources manager has just arrived to know the original enterprise management so confused, the following people aren't going to listen to him, because we still do not know when he left, which is compounded by the Manager of the turnover. Small and medium-sized losses the fastest is the human resources supervisor/manager.

2. high season: rush rush: 1 first for the moment, no matter whether it is decided to say, a year is a busy season: season 2 is war, that is, to the dead. Get out the goods, the boss said that death will die out. 3 therefore, large numbers of recruitment, large amounts of overtime, even at high prices to please "fried more team". Should the goods out. 4 results for accident frequency, but the boss there regardless. 5 products through rate plummeting. Boss but really worried. Desperate to rework. 6 a vicious circle. The busier and more lose money, not deficit is not busy. 7 boss suddenly, physical collapse, not to earn money.

Value $ class

On customer satisfaction and expectations, a taxi driver who taught me a lesson worth millions. Celebrity or speaker to obtain good cost several thousand dollars for their cadres and staff training, and I in this class but it only took 12 element of play fee.

I flew into Dallas only in order to visit a customer. Out of the airport, an empty taxi stop, drivers across from time to time to help me to open the door to determine I have sat and then closed the door for me. He sat in the driver's seat, tell me fold neatly in the Wall Street Journal in my seat, can get together. He also took out several tape, ask what I like to listen to. I looked everywhere have "real lens" (dedicated to photographing the work of the passers-by a live TV program), this is not the best one? I can't believe I've been service! I took the opportunity to say: "it is clear that you own is very proud of the work. You must have great things to say. ”

"Yes," he answered, "I was working at the American company, but I always think whether I make much effort is still not good enough and fast enough, or not. I decided to look for life in the center of gravity, let me be your own best performance. I know I won't be rocket scientists, but I like to drive, you can serve the public, I thought I do all day, and done well. I assess my assets, I become a professional taxi driver. One thing I am sure that you want to have success in their career, I only need to meet customer expectations; however, to its pinnacle in his career, you need to go beyond customer expectations! I like the feeling of ' reach ' and feedback, not just the ' ordinary '. ”

I gave him a big tip! American company losses passengers more a friend!

At the "abuse" of master is a master in marketing

Many drive friend must have such an experience, due to the increasing number of vehicles, the city's streets and more crowded. So parking is a major problem. In the absence of parking spaces, you must be good at finding parking on-street license within the scope of the empty child, but the road was allowed to the extent that it had stopped his car into full auto edge joints, but to have the ability. First of all, you want to go to the "find empty" ("chercher le creneau,) then it will go to the" drill ", as to whether or not we can drill into the drill was good, they need technology.

In our daily lives, "the saying goes," you can say that it is people using very high frequency of a Word, people often good reasons people think is smarter, or compare the weasels. Because they are good at finding people to do something.

We do marketing positioning, you may just want to learn to "abuse", give full play to the abuse of skills that could have a very crowded market, find your own place. This so-called "abuse" actually is the enterprise's survival efforts and positioning. Whether your company is a leader in the market, do you really still followers are necessary to always pay attention to these loopholes, and then at the right time and the right opportunity, take the appropriate method to grasp it and drill into it, so your business will become more spirit alive.

We speak here goes in fact there are two meanings: one is in the mind of the target consumers in finding has not been met, another layer of meaning in the competition or to challenge the brand to target the interests of the consumer groups for gap in the portfolio. Then be filled. Specifically this means the consumer feel needs to be met under the premise that there are those gaps have been filled, so we have to anticipate the customer's mind looking for loopholes. This is our best marketing strategies in the field.

We know that there are many in the market, perhaps is big business stay, maybe the market for us. Depends on your ability to find these "empty" entry. These empty entry? we will how to find it, and how to enter? this is what we will work through this article to come together and discuss issues.

Straight cut and curve cutting? small empty money

Lee brand jeans is the United States of a jeans brand, but for a long time, but his market share far and is located in the most extreme cowboy dress first Live ' s Corporation. In order to catch even more than Live ' s market share, Lee brand convene and engage a number of well-known brands, marketing and competitive strategy experts to discuss. In the discussion, members agreed that, in order to achieve the purpose of applying the traditional policy alone is very difficult, because Live ' s brand has led her to have a large number of loyal consumers, these consumers can be difficult in the short term for addition to Live outside of the ' s interest in other brands. So how can we break through this barrier? lost in thought in the people.

One day, suddenly twinkling in the Lee of the decision makers had Flash, "fit?" and "?" and "custom made?" is on! "close" a Word! so, a wonderful strategy was born. Lee grasp have long been ignored by a city sing — female market on the main body of this market – 25 to 44-year-old female consumers of qualitative research has shown that this group on jeans is fond of (because of their young Cowboys witness, growth partner), and "close" is their most concerned interests. Most women need a waist and hips are very fit and freely of jeans, but their average 16 to trying on jeans to find a bed of roses.

Thus, Lee wisely positioned on this, in product design changed the traditional linear cutting, prominent female figure and line; in advertising performance dovetailed perfectly fitting Lee and take off, put on easily. "The most fitting jeans."

A "stick" to fill the gaps in the consumer's mind, indeed of the Live ' s brand of impossible to find the loopholes in the mind of consumers. Since then, the Lee brand "stickers" series will be a listing of jeans women in hot pursuit of consumers, sales surge in a straight line. Thus, jumped on board the jeans to second place in the ranking you see, not only the jeans brand Lee "stickers" choices, Lee signs this empty drill was indeed enough "relevance". In fact, only the crop method to do a little change, and not what is called a "landmark" revolution. But why the effect is so good?

Just think, when our ladies we usually buy clothes, you might have already got used to it, for example, sell a skirt, a look, style, fabric, his work is quite satisfactory, but put on the "wow" after feeling that all's well that big feeling the waist, so the shopkeeper could warm said: "I give you change yourself!" and you feel very satisfied, or if you want to buy clothes, go back to your own collection of a debt, and paying to go home.

But have you ever not, one day you go to sell dress up in a discussion, "Hey!" just right, you want to order, you will not hesitate to buy it? maybe you I do not feel to the enterprise in the innovation, reform, but as long as you feel "right" and "close" and "just like the custom made as" Enterprise aim was achieved. So many customers feel that the enterprise's clothing "suitable" and "close" and "like identical" tailored,? we can see the power of the "empty" one of spots.

Just now we enjoy a product goes to the fun, I guess everyone will have fun, so, here we come to enjoy a zero, another chance. ? Look down!

In the beginning we said in our daily lives, "the saying goes," you can say that it is people using very high frequency of a Word, people often get good at SCA

People think is smarter, or compare the weasels. Because they are good at finding people to do something. Lee brand case in opponent's work found empty, so the following example we are going to speak in his opponent's "," find loopholes.

Drill first sanctuary

For the operation of the enterprise brand, the first argument and the first argument is the rapid positioning of the target consumers mind blank well. For the audience, because this information if the mind is the first time perception. To occupy one of the first and largest. So is the opportunity for audiences and memory.

Heineken's beer in the face of such strong beer Miller stand competition, if the traditional customary in beer quality and technology, and other aspects of the competition, have strong competitiveness. How to put Scrabble in breakthrough, this become the haunt of their senior big scratch their head.

In a comprehensive analysis of competitive environment and competition policy. Heineken's finally found a solution to the problem, this is our "first time and said," for the first time. So the "Heineken's beer bottle after second distillation disinfection"; this sentence classic advertisements was born. Because his opponents never officially and publicity. And consumers while also rarely mentioned, however, as the food and drink beer, after all, the health and a clean or very important. This is indeed a wonderful nice empty.

It's flash point is because it does not however first raised this aspiration points. No other beer manufacturer, and it caught hiding in the heart of a even consumers own neglect quality needs — beer bottles of the demand for health and cleanliness. When people see this appeal, this feeling of dust will remember — the brand of beer and health standards are so high, so the security with drinking. So people will remember it firmly — Heineken's beer.

You see, so many IQ high boss and elites but real overlooked this very important issue, it is a pity, but it's no wonder they, this point is also hidden too deep. This is an old saying in China that sentence "qiongzesibian", if not the Heineken is not satisfied with the current operating conditions, so the swords hanging high, forcing myself to think of course, the empty also difficult to drill into the oh so that enterprises, often with a sense of crisis would add a lot of power for themselves and wisdom!

Drilling is the use of empty

Then, in addition to the preceding these locations have empty can drill,? the answer is Yes, let's look together.

Now? we want in the size and size to find loopholes. United States car city Detroit Automobile manufacturers of special interest to do long and large car, but the body to low, in line with the streamlined requirements. But Germany has created a "the Beatles", looks body short and wide. If using traditional marketing methods, we have to lighten their weaknesses, expanding its advantages. But Volkswagen has done the most effective advertising has unequivocally stated its intention to "please go to the small office to".

Spit! "public crustacean insect" contour so ugly, but small enough to laugh, so in a crowded forest automobile market in the United States, how can you and Ford, GM and comparable Crisler? simply stupid! can Bernbach don't think so, he reported weaknesses that "small is good," no matter how crowded, you can find parking; traffic jams, the other cars were only looking car sigh and your beetle can shuttle, ease; time is money, save you time; but also fuel, make you more effective, buyers insect is how much you will get home has many virtues of frugality, and most importantly, he has so many advantages but the price is cheap, the diplomat with buy Beatles save money to send his son to a famous University to read a boarding school. See? small is good, the ugly is ugly is right.

Indeed, too, including I, members, usually think about cars and luxury, the atmosphere, displacement, speed, sound system, leather seats, and so on, salt, vinegar, salt is not acid. There ever any benefits of the "small", even thought about it, said, I bet, that is your comfort when masterpiece. Because you cannot give yourself find like Bernard ponds so fully, and reasonable grounds.

Because Bertie Grandpa on prospective customers to do a full estimate. While the market does not lack on the miniature car, but who did not take the status of the build up to a mini-van. This is the Volkswagen in size of typical lacunae.

Well, let's also think about the benefits of the "small"! is indeed the world advertising industry forefathers, export is outstanding, with a really small and ugly, "" car simply took the car "happy face" of the limelight. We also don't upset so many cars, people are not only competent tycoons looking at, let's not lose face, but learning cannot relax!

But despite the abuse of power, but also some drill the wrong time, obviously, no matter what you drill, how to break them, to control them is to get the money to do so on the drill pay, drill the wrong? "it goes without saying that money!

Let's look at an example of the failure. Ford to produce "Edsel", want to fill the Ford and "Mercury" and "Lincoln" gap between. From the factory interior look, this is a good strategy, but from a consumer perspective, there would be out of the question. In affordable car category, not "Edsel" location. If "Edsel" positioned as a high-performance cars, equipped with the appearance of a double door and a concave back chairs, and a matching name, it will not be made fun.

So we don't think that kind of empty all drilling, when you find one called "the empty child" thing, and you have to carefully examine this empty from there? you can have enough so that consumers receive justification in the mind of consumers? is reasonable, appropriate to lay down your empty? if not advise you

Don't get through with money, and nada drakes money, donate it to charity?!

Front of Lala za za we relayed the city just case, let's examine the question of what problem? this empty it will be there?

In other words we should seek from the where to? tell you a secret, you only need to remember: "if then,,,,,,! WOW! can! (slightly reluctantly tone)" mean? no one thing is absolutely perfect, there's some or light or heavy regret, such as "this furniture is so good, well, if style to simple little" as the saying goes, "said who accidentally, listeners who" said this person may not have noticed, but you may want to look up (market research to often do) this is the opportunity of a signal, when you find that there are many such sorry there, your chance to work!

Of course you can also challenge a competitor or to brands to target the interests of the consumer groups for gap in the portfolio. Then be filled. But don't forget to be careful review he is not a "good" arbitrage "!

Finally, allow me to quote a sentence a bit philosophical, to end our discussion, "drill small empty is not difficult, difficult is drilling large empty, drilling out wonderful empty" If you can do an abuse of the master, you are a marketing whiz, extremely lower never digressions!

Big guys abuse have sharp eyes! today's consumers are not well covered!