Tuesday, December 14, 2010

Elite management of seven laws (2)

Elite management of seven principles: [1] [2]

Keyword: enterprise management leadership elite rule management management of war

(oxford.) Roundup:

3. conflict resolution

Enterprise elite often antagonistic to each other because of competition, or even conflicting, leaders must act as an arbiter of rational and fair to resolve the conflict.

First, leaders need to understand the causes of the conflict, and explore the real crux, and then decide which plays the role of what kind of arbitration and the arbitration. Prior to arbitration, to determine your approach is correct and valid.

Leaders can take 6 tool to resolve the conflict:

(1) prize: recognition of employees who are willing to cooperate, to the leader staff changes in behavior.

(2) penalties: for vexatious, gives the warning, pay, demotion, in severe cases, be dismissed.

(3) persuasion: in some situations, the leader's experience and expertise to help resolve disputes.

(4) command: leader can require subordinate stop disputes, in accordance with the requirements of a leader.

(5) friendship: leader through private intercourse, moving people with feelings to resolve the conflict.

(6) relations: the leader can conflict through other and fellowship personnel to resolve the conflict.

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