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Daily life in General is hard to deny someone else's request, in particular appears to be in line with the "human". Although for natural persons who are not normally offered to each other have serious damage to the request, even if it is raised, but the requested person refused further serious consequences is also limited in their daily life within. But on the enterprises, if you do not know how to refuse to work often encountered in the operation of the boss very embarrassing requirements and requests, it will give the company greater harm.
Since China's entry into the market economy, business management often has many various relationships with the community, or completely different simply cannot understand the environment and situation. Many people tend to society in general students, friends, colleagues from the Government or the institutions of the relationships to understand and deal with business relationships, even within the enterprise, including the boss, often these relationships to understand and deal with enterprise services. Such as relatives and friends to lend money, students venture hope you loan guarantee for him; for example, government leadership in order to record requirements you expand investment, government departments greeting to arrange for relatives and friends of the children or swap jobs; such as the relationship between the units that are irrelevant and socialize socializing, even to you drink in; for example, in the enterprise reseller request does not take delivery of the first paragraph, the fight to reduce installation service and spare parts quality; for example, employees under severe disciplinary requests to spare them not, for example, part of the high authority "to others how to do" under the guise of requirements changes enterprises established the strategic approach ...
Most Chinese business owners or top managers for "national", or due to the leadership of obliging or fear or worry about customer dissatisfaction or compelled by the pressure of his subordinates, in short are non-enterprise-oriented non-modern management idea, don't understand, cannot and do not dare, will not unreasonably refuse to even some very harmful. These seemingly almost human requests or to enterprises to bring the debt risk or cause errors in the investment decision, or significantly reduce corporate reputation and brand, or corrupt corporate discipline or distort the enterprise's strategic direction, or interference in the internal staffing, or affecting the business management of fair, or occupy the top management should have input into the normal management of valuable energy and time, or damage the health of the managers, the seriousness of its consequences far beyond the requested person in particular request the expected ... When enterprises will inform the person making the request for the consequences, the other will astonish even the irritation that enterprises are looking for excuses or for their own poor scapegoat, even recognizing that fault also helpless can do about it, then had to have serious consequences for the enterprise, it's all late.
Therefore, business owners and corporate executives to understand and courage to refuse to learn to say "NO", the stands on a certain consciousness in the corporate interests (whether short-term or long-term), Enterprise boss said "NO," said the chances than the chance of "YES" should be also more, multiple location or business direction he can only select one, several planning programme he can only grant a, a variety of investment he can only pick one, it is important position multiple candidates he only cons decision the best one ... That other people can be one-sided analysis problems, other people can find reasons to say "Yes," but the boss holds comprehensive information, the boss said "is the" entire liability and damages, so the boss must last a "gateway", it is necessary to ensure global correct last line of the "defence".
Some may say that I know should be refused, nor know the risks and do not deny, but always beyond not many mental disorders, how do refuse to say "NO" is not a sinner or leave sequelae or will minimize the risk?
In my many years of operation and management process start eating a lot does not dare to say "NO", then gradually learn (find out) a set of said "NO":
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