Thursday, December 23, 2010

Boss do to enable employees to tell the truth?

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Not long ago, in the China Guangdong nuclear power Group (cgnpc), there have been such a pile of "the world's most expensive cleaners" story. A clean cleaning cleanliness in routine, see a machine of a part of some dust, smoothly "hard" to use cloth, accidentally touch a switch, start a nuclear reactor shutdown of the directive, resulted in a two-day outage. If in general business, waiting for the cleaner must be severely punished. But cgnpc just let cleaning clarifying things to inquire into, and then continue to work, even the wages and bonuses are not affected.

Cgnpc's leadership is thus explained that go beyond the common sense approach: for nuclear power enterprises, security is of paramount importance. In order to banish all safety accident, enterprises need to get information about a security risk, so as to take various measures to fundamentally eliminate security risks. Enable employees to tell the truth, let enterprises to understand the real information, cgnpc high-level processing the accident's fundamental principles. Company to pursue nuclear power outage causes, only let the client tell the truth, but eliminates the accountability for personal responsibility.

Improve communication efficiency need frank atmosphere

I cannot but cgnpc high-rise on Enterprise core success factors of insight and on specific incidents of exquisite measures. The enterprise's core success factors is Frank. Communication in the enterprise, regardless of language and rhetoric, by their very nature without outside the word "Frank". Cgnpc operators take practical action to tell us how we can create real in the enterprise spirit of frankness.

We might as well from person to person communication of fundamental purpose to do a survey: two or more individuals to communicate, the speech itself is a carrier of information, to be passed to others is the information itself, said more in order to help people learn how to achieve mutual solutions, concerted efforts. As an enterprise, in the development process is becoming more and more large scale, involving transactions is becoming more and more complex, more and more involved in personnel, this requires enterprises to enhance communication, improve communication efficiency. Communication to be effective, requires communication as possible in the shortest amount of time, the most simple way to convey the most truthful and accurate information. Appropriate communication methods and techniques are necessary, but the overemphasis on communication and skills will allow enterprises in communication links we expend considerable costs, until the formation of a lack of frank atmosphere.

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