First, the "not my job": as a Manager, as long as the company's things, let me show you, there is a responsibility. Even if it is completely in the duty, to give some amiable Guide, can demonstrate their maturity degree and etiquette. Work are often said to Centerless, listening to subordinates to say such words is very easy to add your own image and complete subversion, to colleagues say such words can stimulate contradictory misleading on boss say such words may mean that you should adjust the positions.
Second, "why do you ...": called to others and think themselves have any mistakes, how much do much force. Sometimes, tolerance towards other people's mistakes, makes one more to cheer up, more progress. Using a series of "why" to a difficult person, may also be a series of answers to "why". In turn ask: why do I not tie up your? do you have what I need? maybe things will settle faster.
III. how the "above me, and I how to scold you": as a Manager, an upload a release of the bridge, but by no means a simple delivery. On, to loyalty, to complete a task; for, to find ways to give incentive to help support. The courage to withstand the pressure from above, assume the responsibility, to ease the tension, lower creates harmonious work environment, is a manager should be able to do.
4. "I can't": the Manager's ability, in a sense, is the ability to solve problems. Will emphasize objective reasons, not the active attitude to mobilize all available resources, manifest must be helpless and superiors and subordinates. To believe that the approach is always more than difficult to believe that collective wisdom can conquer all Fort.
Five, "I said no, no": self-centered discourse, and the fact that there is no rational explanation, it is difficult to convince the people. All things cannot be based on facts, not in discussions with attitude, might make the situation further deteriorated. In fact, even the wrong advice, have no objection to hearing it, should be in the spirit of the reform, there is no chance for the State of mind to treat yourself and others. One-sided decision, sometimes is a kind of arbitrary, said no to no, must have a scientific basis for the analysis and in order to reduce the risk of errors in judgment results, ensure the correctness of the judgment.
6. "How do you say:" on what sounds like a parting shot, like irresponsible. In the generate some controversy, as some comments have not been accepted, then blurted out, the listener will think that you might not be Office are acceptable, will become completely denies, and from then on you will no longer seek the views and ideas. Keep a cool head and clear thinking, say all thoughts, provides reference, do not use without being too excited, is a manager of good quality and character.
7. How can the "I": power powerful words, let people hear, I like it very uncomfortable feeling, in other words, who do you think you are?, how do you want to just how, how much you can do?, a potential pressure will only personal image, derogatory in everyone's heart planted the seeds of complaining, whining, once an outbreak, its elastic that is beyond imagination. Therefore remain flat Italian near people, more respect for others, is the embodiment of their dignity.
8. "you really stupid": ridiculed, ironic, sarcastic employees of discourse is hurting the feelings of self-respect and staff, in the heart of the "bodily death", on the surface, the staff is listening to you, as you say, but in fact the staff just a lick and a promise, because he simply experience the joy of not working, is certainly not a high quality of the work. At the same time, because ridiculed, ironic, sarcastic more harm to employees of the soul, long past, the employee's self-esteem, confidence is destroyed, wisdom is strangling, work may be done worse and eventually with the "dead pigs not scalding" attitude, to employees, managers, enterprise was disadvantageous.
Nine, "no, I have limited means, who who do" line: If you are truly aware of their limited capacity to catch up, self charging, or license a self-aware and self-motivated, be regarded as a great blessing. But if you use this expression subject to O'Dowd others, to cover up their inner panic, no challenge to the work of consciousness, it can be said that the managers have virtually lost a Manager most basic literacy, he is not worthy to be managers.
10, the "good" and "pretty good": the general recognition that neither good faith nor encouraging individual total, incentive, because people are not like cheap, left-handed compliment, in recognition of speech strategy should be timely, representative, have a strong specific content to reflect the style of language beibiaoyangzhe. False praise expressed in the words used to exaggerate to commendation surprising things, there is a suspicion of processing, the heart of such recognition harms it is just so happy that beibiaoyangzhe all other offensive. Highly praised by the Act, the results often lead to the violation of the will of the people, talent management, timely and moderate praise words is a leader must learn of a science in itself.
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