First, the coach, a new concept
In recent years, in the field of human resources management, there is a new term or concept, that is, a "coach". It staff management into a new realm, broaden the vision of the new century management, for the person in charge of how management team has significant guidance value, it is the 21st century: new technology for human resources management.
Coach (coaching) from sports. Top tennis player, golf and other athletic events for athletes have a coach. Coaches help others improve the skills and techniques, the development of grinding of major tournaments action strategies. Subsequent coaching as a management technology from sports to enterprise management, corporate coaching has emerged.
Corporate coaching intended from the customer's own perspective and purpose, by hand, their action steps and objective way to do this kind of instruction in the coach. In short, the coach is to reflect the employee's attitude to technology, inspire employees of potential, help employees timely adjustments to the best person to produce results. Its purpose is to help employees become career and life, winners.
In fact, how to have the managers compare headache, pipe die not conducive to innovation, pipe work and lost in the specification, how to grasp the "degree" is not easy, and coaching technology is a useful tool, it has the obvious than traditional management. Comparison of traditional management to act as a consultant as much, more to do technical work for the staff to solve specific problems, focus on things and not in person. And corporate coaching management approach is to use a set of technologies, increased motivation, make their own ingenuity, identify solutions, focusing on people not on the matter. At the same time coaching technology or boot manager's other capabilities such as learning ability, creativity and communication tools for building a learning organization and team self-management has a unique role.
Second, the success of the quality of coaching
An excellent coach should have three main qualities: commitment, empathy, communication skills, with the four basic skills: skills, consultative, performance evaluation, performance counseling.
A successful coach should have three main qualities or 3 C: commitments (commitment), empathy (compassion), communication (communication skills). Because the coach through the conversation occurred, this requires coaches have active listening skills, not only can hear the facts, you can hear the feelings. To this end, an excellent coach must have the following qualities:
Is a good listener, can actively listening to all kinds of things.
Ready to accept other people teach and learn new things, to experiment.
Recognizing that employees are, what you want and need.
Not only can hear people say, but also through intuition can hear people do not speak the words.
Enjoy another's success than his success.
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