"I led the first sales team, I am sorry!" this is the leadership is not a joke (No-Nonsense Leadership) a book author Anderson (Dave Anderson), in the thirteenth year of business executives after deep sigh.
And many business executives, Anderson as outstanding get promoted to become a supervisor. Recently, he accepts the sales force (Selling Power) said that he was doing business and will be budgeted, but leading subordinate is very bad.
After all these years, Anderson has concluded that the best business representatives does not mean that he will manage. What is a successful business managers should have what features the following is the sales? force magazine visited many outstanding business executives deduced seven traits:
1, a change of pilots. Business Manager of the biggest challenges is to let the team always ready to meet the ever-changing market. · Peter Drucker once said, every business should have "abandoned is doing anything". Business environment of unpredictable, mainly because it also affected by the financial, technological and economic transition. Ideal for the business managers in the face of changing circumstances, must be able to calm face, adjustable strain, in difficult sales process, help business teams to see value, imagine a better future.
2. get the trust. Business Manager and team trust, based on what he is doing, and not in words. Therefore, when business managers set the rules, they will be thoroughly done. If you have a meeting, you must meet, otherwise others will only be when it was a joke.
In addition, when the business manager alwayz and tried to hide, but to immediately recognize the error and to take responsibility. This will be proof criticism, also increases the others on your trust.
3. give feedback. If the business personnel performance breakthrough goal, or unsatisfactory staff, managers do not reward or punishment, the overall performance will decline, because business people will never understand their performance is good or bad.
4. promote enthusiasm. All photocopying products company (All Copy Products) leader creative, create competitive atmosphere, the enthusiasm of the team continued to increase. For example, he designed a one-week "survivors" race, team call, make an appointment to visit or exhibit products, etc., can all be cumulative score, score lowest to other players. Results results rose sharply, business professionals share tips, but also understand that they are able to accomplish so much.
5 inputs. Good managers are key to input. Input is let employees find people at any time. Therefore, Business Manager for best regular and business people visiting clients in person and giving feedback, demonstration at the appropriate time reminder to do better.
Another key is to let customers see. Lily pool reception hall at the entrance of the hotel, often you can see the booking or food and Beverage Manager and greet customers. Why according to the study found that customers see managerial staff, will feel honoured by.
6, the development team. Good managers understand how long instruction, training and development staff. You can't expect business people in a two-week boot, you can no doubt the ground field combat. Don't let the business people according to personal development, instead of the creator to provide a focus for the plan, to set goals, but also to evaluate the results. Good managers will encourage their employees to leave the comfort zone, the career development and skills development, because negotiation courses may have subordinate short break, for long-term career development did not help. Long-term career is to extend the business-to business agility and judgement.
7, led the staff to continue to progress. Progressive is just a small step in the process, a small step forward.
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