Leadership of the "flower therapy"

(http://oxford.) This is a story about flowers. Story of masters is Sony founder Akio. Once, Akio was critical of the company's post-session a veteran, but he sent the blooming flowers. The employee developed, understand the intentions of Akio and effectiveness for Sony.

This is familiar in Sony's "flower therapy" is also commonly used Akio often souls.

Details of the story is this:

Once, a branch of Sony Walkman constant complaints. The survey found, is the product's packaging problems. Branch immediately replace the packaging, solve the problem.

However, Akio still pressed and held by the Board of Directors. At the meeting, Akio on the Manager was severely criticized and demanded that the entire company take warning from them. However, the staff at Sony over several decades, the company has helped, but it is the first time in front of all the directors accept so severely criticized, can not help crying.

Akio foresaw the employee feel, and actively take a "flower therapy". After the meeting, the Chairman of the Board staff initiation tuiyi, but please him Secretary of the dinner. She said: "for this matter, the Chairman of the Board is reluctantly, Chairman of the Board have not forgotten your contribution, let me invite you to drink untangle the anguish. ”

Drink, has just entered the House, my wife would say: "you are affected by the company pays attention to the man!" This made him very surprised. Later that day they married 20 anniversary, Akio specifically for their ordering some flowers, accompanied by a written message personally.

Akio "flower therapy clinical clearly." He criticized his subordinates, not forget that they merit, both to reduce the adverse effects, and maintenance staff pride. According to the famous psychologist Maslow's theory, the needs of each individual has to be respected and recognized the demand. A know how to save the subordinate slave leader, will enable more effective, more than criticism.

When employees make a mistake, the criticism of education while also saw its results, so as not to hurt the pride of the staff, make the staff really thankfull to better posture and get back to work.

In addition to Akio, founder, Lenovo Group of words is also a master of the "flowers".

If Akio policy-"flowers" is the main raw material, the flowers and wine critic of the "flowers" of the main raw material is sincere.

With sincere as raw materials for the "flowers strategy". In association with such a rule: If you open more than 20 people, late for the meeting will be made to stand for one minute. However, first be made to stand, turned out to be the old leadership of the critic. However, the rule of equality before. His leadership on the old saying: "your first stop for a minute here, tonight I to your home station in a minute. "As a result, both maintained iron discipline, and restore the old leadership of the face, also shows his sincere, the old leadership of unpleasant also vanished.

Jack · Welch finds that managers should not be overly concerned about their mistakes. Hope group better food company Chairman Chen yuxin also believes that treats employees made a mistake, tolerance and strict should and, in severe on the basis of the more effective of tolerance, in tolerance after severe and more. In this concept, under the guidance of his wonderful group one year they changed their years of losses, and tens of millions of years of earnings.