The world is filled with the "vagueness" in the world, and this naturally also created a "pretext" world. In the traditional old communication ways, most of the commitments are expressed in vague way, these commitments in addition to hide, to solve the problem without any help. The most typical lines of fuzzy commitment remains the sentence "I will do my best", other examples are too numerous, such as "plan, has completed the", "we have high quality standards," and "customer satisfaction", and so forth, it tends to be committed, I do not know the underlying message, the final result is mostly not cashed, are unable to control. This kind of "vague" only appears in the upper, colleagues, will also be disseminated to the entire team, the Organization's internal and external, lead and customer also exist. To cite but one example of coordination with the customer. Software company staff often need help customers solve system problems, common is the program doesn't work (bug). One non-machine, as already said, cannot expect his honest reporting reality, for the purpose of obtaining the priority of the issue is resolved, the client will be wisely to exaggerate. So doesn't work (bug) appears, each customer will claim that their problems are most severe, but to be able to resolve this issue, after all, the professional staff is limited, perhaps finally who shout Max who get more attention, but they are not necessarily the most serious problems. Therefore, the customer claims that the so-called "serious" and "priority", the same is a "terms."
In the old Exchange in a coordinated manner, a large number of issues led to inefficiencies. When we introduce a new communication in a coordinated manner, these troubled team coordinated commitment problems can be solved. We will find the whole process clear, internal and external factors from unpredictable changes can control.
First of all need to be aware of the unity of the words on the role of the team. When you use the common management of standards, the team member is not so easy to find an excuse or did not understand the intention. These frequently used words include "commitment" and "check" and "receiving" and "conditional goods" and "è", etc.
"Commitment" is in your project on the implementation of a full understanding and to have a good assessment basis. You must clearly assess their production capacity, production management, as well as the ability of others to manage dependencies. More on their ability to have a clear judgment, will be able to make appropriate commitments. Commitment once made, all relevant personnel becomes restricted your pressure; commitments management also is not a mandatory requirement every commitment is achieved, the boss, colleagues, including the company's personnel will see your pledges degree, also with a clear understanding of your own judgment.
"Check" is a measure of the most important results of the work. /IT in software, the team presented the outcome does not mean that the project has been completed. For junior, he submitted results through expert of "check" to be completed and submitted to the superior; the competent, companies have to submit results through customer's "check" and "receiving" is done, as there is no commitment.
"Check", was committed under the results can be done to make the "receipt", "conditionally receipt" or "è" decision. "Consignee" indicates that the commitments have been fulfilled, but "è" indicates that this commitment was a failure.
In a team, the members must be committed management have a common understanding of, and accept such a multiple constraint philosophy and management methods, to coordinate the work of mutual cooperation, to achieve the commitments management should have effect.
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