How to manage "chuangketie"-staff

Keyword: management chuangketie-staff chuangketie staff management management enterprise management

It managers need to learn how to communicate with those who will only appear after covering up the problem of employee engagement. In the IT world, I have had the most interesting one is the phenomenon of personnel is what I call "chuangketie," a class of employees.

-Work efforts

-Regular participation in a variety of problems which

-Do not love us

-Under pressure is a very good work

However, the staff there are also some places should be in the negative:

-Commitment to go beyond their own outside the

-Do not have clear responsibilities orientation

-Do not dare to say "no"

Chuangketie-staff

I have worked in a company which acted as consultants, while I know an application server administrator, I call him Jim. Jim is a very enthusiastic about helping others. Every time we encounter a problem, he will participate in the problem solving. Usually eight or more staff in front of his computer. He often can help you find solutions. But unfortunately, his so-called solutions 90% are manually.

Maybe the problem has been resolved today, go to the heaven again appeared. At this time, we will call to Jim, and he will fall again to solve the problem, of course, use of, or manually. Problem solving, everyone is happy.

Then go to the heaven, the same problem again. Everything is still in accordance with the old way, we'll call to Jim, and he will use the manual method to solve the problem. Problem solving each person a sigh of relief.

We can guess, the next day what will happen in the history or the constant repetition. The same people also call Jim, he also used the same manually resolved the same problem. Everyone was very unsuccessful, frustrated.

Special offer:

The enterprise operations management text book free download job interview skills in job hopping and résumé encyclopedia career people pay skills highlights enterprise performance management and appraisal text book Oxford manage comments workplace stories