Management of "smiling magic"

Gateway building word: managing smile magic management methods for business management

As managers, people are always considered how to motivate employees more active inputs to the work; and as a staff, everybody is will want her to be tedious job easy and enjoyable. In this one seems to be mutually contradictory relationship, whether it was going to consider how to integrate these two requirements are met at the? even consider, also would think this would be a complex and challenging projects. In fact, there is a way, a very simple way, you can easily add both effective solution, that is---smile. It is difficult to imagine a world without laughter is going to be a spectacle; it is difficult to imagine the smile of magic in management could bring about such a miraculous.

One such case, the United States well-known entrepreneur Jim • Daniel is relying on a "smiley face" magic and saved on the verge of bankruptcy of the enterprise. Also, Daniel also put "a smiling" as a company logo, company's factory seal, letterhead, envelopes, printed on a cheerful smile. He always ran with "smile" in various workshops, the implementation of the company, its management. As a result, employees are gradually being his infection, the company has almost no increase in investment, productivity increased by 80 per cent. Company staff is friendly and harmonious, with its sunny, the company's reputation and image of the customer full of business, less than 5 years, the company not only paid off all debts, and profitable.

Visible, the "smile can make leadership and easier communication between employees, you can make the image more profoundly impressed on the customer's mind, in can bring unexpected harvest. "China comfort Travel Manager Jay Kuo has always advocated the implementation of the management of the" smile ". In his view, whether in the service industry or other industries, in staff management and no essential differences. If the internal relationships like "iron indifference", the consequences will be employees of intrigue, corporate image will be greatly reduced, not about profitability. Managers only itself to cause confidence and keep in mind, to smile, the spirit of enterprise and workers must take heart, any difficulties will be without any problem. From the management perspective, enterprise performance management, you can smile in the Manager's ambitious manner, there is a conflict, the smile can make both senses, hatchets pen; smile management also commends and encourages the employees of important ways, when employees make good performance, management, smile represents recognition and praise, the staff encouraged from smile, gain strength, and have become more and more enthusiastic. From the employee perspective, when managers timely use of smile management, a smiling smile can indirectly eliminate tension and confrontation of employees and maintain a good mood, experienced and also energy more efficiently.

So, managers how to manage internal implementation smile?

First of all, come from the sincere smile. Only sincere, only trusted, therefore, managers must do love at work, working with employees to talk to, no matter what the problem was encountered, be sure to take on the issue rather than the person's attitude and calmly handle, language and expression are consistent, try replacing the rigid with a smile. When the recognition of staff performance, while the oral approval plus smile, to reflect the attitude of sincere managers.