As husband and wife who are known for, with each other said that the words can express love more than produces feelings. If the leader in time on your own team say these three words, they will build up trust, embark on a better path.
Simple sentence "I was wrong" is a leader in the most violent, they most need to learn.
In the global financial storm blew fiercely, Allan Greenspan (Alan Greenspan) almost say the words, but not completely. As exalted as masters of global economic growth, the Fed's former President 2008 autumn in the United States Congress to give evidence, said that he "was shocked beyond belief", but not his initiatives wrong. He admitted: "Yes, I have discovered a vulnerability. I don't know how big of a vulnerability, or duration. "When the California Congressman Henry Wachsman (Henry Waxman) bluntly ask" you are wrong? " His evasive reply was: "part. ”
United States, former President Bill Clinton (Bill Clinton) slightly better at say these three words. He recently attended the UN World Food Day activities in the audience said: "we have to blow it, myself included," because in development strategies neglected aid to farmers. I heard him say that he was wrong, because there is no intervention of the genocide in Rwanda. However, he was impeached because he was unable to reach their own private behavior under oath said "I do, I was wrong".
If the leader cannot be promptly acknowledged he was wrong, he'll never be able to correct the error, change direction, again a success. Denying wrong time drag the longer, more serious consequences. To shareholders and creditors to hide bad news, at the same time provide the optimistic forecasts, has led many CEO to step down. Samsung (Samsung) term of 20 years was Chairman of the Board, to step down after tax evasion charges, but this is not his first mistake. In the 1990s, he encounters a corruption scandal, and bribery allegations. If he had said "I was wrong", and select a more ethical route, maybe he can keep his job, and the inheritance of his own thing.
Even if they provide a good opportunity to correct the error, some people will feel that recognize the error is so difficult, so that they will let themselves fall into even greater difficulties. Ethan • Jordan (Eason Jordan) do not have to give up at the Davos World Economic Forum on the extreme position taken, so he lost their jobs. In a crowded room held discussions on (I also attended), then United States cable news network (CNN), head of International Department, accused the United States military Jordan put in Iraq journalists as the target of the attack, causing loss of life. This will allow the participating leaders were shocked. Moderator gave him several times the chance to correct its position, make your own words, mild, but Jordan is not ignored. The next day, he was forced to resign from CNN.
Such as the successful breeding of arrogant is well known. Strong will start to believe that they can go beyond the rules that apply to the ordinary rules do not apply to them. This is the officials were the primary reasons for getting into trouble because they used their powers to suppress criticism. They never have to say "I was wrong," because everyone is trying to cover up mistakes.
Fortunately, there are some better leader, they don't consider themselves always correct. Gillette Company (Gillette), former Chief Executive Officer Jim • kiltz (Jim Kilts), said he was "often incorrect, never uncertain." He acted decisively, but also prepared according to the new information changes direction. Publicis Group (Publicis Groupe) CEO Maurice • halevy (Maurice Levy) on their own and the Board of Directors, and on the public said: "I was wrong", but very sincere. Publicis is currently the world's fourth largest advertising and communications group, but in the early 1990s, it was only a headquarters are located in France, seeking coverage of European advertising network in the world. Halevy and United States of TrueNorth communications group based in Union, but in a few years after the split the quarrel. For Alliance levy admits "I was wrong", which makes him from the pain of victims into positive acquirers. He made several big business, including the acquisition of prime advertising company (Saatchiand Saatchi), Leo Bena advertising company (Leo Burnett) and di Jess enterprise management consulting co., Ltd (Digitas).
Of course, the we do not want leaders repeatedly forced to say "I was wrong". We look forward to the leader to use good judgment. The best leaders will gather in their own surrounding many than their more smart people — at least in some things smarter — so that they may be committing an error of risk management. They will engage in dialogue and weigh the facts, views, and then make more informed decisions, not subjective.
Perhaps the apology training (apology training) will be a growing business. In fact, I hope not to do so. But I do hope that the wise leader will issue more vigilant, if you make a mistake, they will be able to say three words with magic and take corrective action.
No comments:
Post a Comment