1. the managers themselves should be in a particular area or aspect of a "expert", which can be psychologically for their identity. It is hard to imagine that a person without the expertise will manage a group of experts, a business is not precise to lead a group of business savvy.
2. excellent, and have designed, sincerely treat them more services, more for their sake, ideologically, work, life, care for them, to protect their legitimate interests.
3. respect for their individuality, men learn much from fools. Knowledge workers tend to have their independent opinion, pride, not echoed, this requires the managers should have good democratic awareness and an open style, making a decision, to the extent possible, and they communicate and to consult with an open mind, especially when made a decision, to maximize the advantages of intelligent knowledge workers, wide open, allowing casinos says, men learn much from fools. Particular attention to respect for their pioneering spirit, even though their opinions be extreme or completely wrong, it should take a positive attitude, the patience to listen to and then make a choice that must be analyzed, the "ban" at every turn.
4. to root their character, professional, hobbies and other different characteristics, they are a reasonable configuration, so that they complement each other, in order to better play the best effect.
In criticizing them, to care for, as to the reason.
Knowledge workers are mostly on the comparison of the mind, their criticism is very thin skin, some people have strong vanity, which requires managers to be criticized when they acquire a certain art. Almost all,
A to the skin, knowledge workers are generally more sensitive, in many cases, the criticism they only need to "innuendo", without having to call the little finger, so called, are often counterproductive.
Second, it is necessary to select the best occasion to criticize in private, separate occasions to conduct, must not in public mortgage its weaknesses, so that it is not enough, can only increase their resentment against you.
Three tone, it is best to use consultations tone, setting out the facts and reasoning, taking out sufficient basis to justify his behaviour is inappropriate, not suddenly stiff peremptory, this will only make their eyes look down on you from the heart.
In the evaluation of their work, the want of reasonable, Office of the public.
Knowledge workers work a lot is not a good clear measurable, and they are engaged in work of nature and, therefore, in the evaluation of their work to try to pay attention to opinion, focus on performance, avoid arbitrary and biased, so that the results of the evaluation and process of science fair, they sympathize. In addition, the evaluation method to be, generally speaking, take democracy and personal identification, qualitative and quantitative, research results and the actual results of combining more diversified, and so on the side, multi-level and evaluation, it is very beneficial to measure the effectiveness of knowledge workers. To make a significant contribution to knowledge workers must be presented, because their well-deserved.
In the knowledge economy has arrived today, true wealth and resources but of human knowledge and creativity. The core of the knowledge management is a knowledge worker's creativity and ingenuity of management. Not a secret, to managing knowledge workers, from quality, business and management approach to management are made more stringent requirements. Getting along with knowledge workers and their management is good, and it is not an easy thing. But as the Mozi has said: "good bow difficult piece, so you can and high going down; good horse to ride, so far can be arduous tasks; due to difficult, so you can see the statue by Jun. "Therefore, before you complain about poor management knowledge worker, please ask yourself: do I have the qualification of management knowledge workers? do I find out the effective management of knowledge workers.
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